Umugenzuzi w'urwego rw'ubugenzuzi

Amafoto ari muri ubu buyobozi yafatiwe kuri sisitemu y'igerageza (QA staging). Buri zina, garage, numero ya telefoni n'umubare biyarimo (urugero: "QA Regulatory Body", "QA Alpha Motors – Kicukiro", "E2E-W0-637406 Garage") ni amakuru y'igerageza atari ay'ukuri.

A. Intangiriro

Nk'Umugenzuzi w'urwego rw'ubugenzuzi ufite uburenganzira bwo gusoma gusa ku bikoresho by'ubugenzuzi by'urwego rwawe. Ushobora kureba:

• amasosiyete y'ibinyabiziga (fleets) yanditswe mu rwego rwawe, abashoferi bayo n'uko imodoka zayo zubahiriza amategeko;
• amagaraji akorana n'ibinyabiziga byawe, n'imiterere y'icyemezo (certification) cya buri garage iri kuri Pickovo;
• ibirego (complaints) by'abakiriya byanditswe n'amagaraji, hamwe n'amateka y'ikurikiranwa ryabyo;
• fagitire z'amagaraji zoherejwe ku binyabiziga byawe;
• isoko ry'amagaraji n'amaduka y'ibyuma by'imodoka.

Ntutanga ibyemezo ku magaraji, ntwohereza iburira ry'ikurikiranwa (enforcement), ntiwandikisha ibinyabiziga cyangwa abashoferi, ntushyira fagitire mu zishyuwe kandi ntucunga abakoresha. Umugenzuzi mukuru wo mu rwego rwawe ni we ubikora (reba ubuyobozi bw'Umugenzuzi mukuru).

Mu bisobanuro by'inshingano bya Pickovo, Abagenzuzi bakora amagenzura bagatanga ibyo babonye. Nyamara, muri verisiyo y'ubu, Umugenzuzi afite uburenganzira bwo gusoma gusa nk'ubw'Umunyamuryango w'urwego rw'ubugenzuzi: amagenzura y'icyemezo (audits) yandikwa n'Umugenzuzi mukuru, bityo ibyo wabonye mu igenzura ubiha Umugenzuzi mukuru.

Uko uburenganzira bwawe bugereranywa. Ahakorerwa ubugenzuzi hafite amapaji 13. Ushobora gufungura 9 muri yo. Umugenzuzi mukuru ashobora gufungura yose uko ari 13.

Aho bigarukira. Amakuru y'ibinyabiziga, abashoferi, kubahiriza kw'imodoka na fagitire areba gusa ibinyabiziga byanditswe mu rwego rwawe bwite. Isoko, Ibirego n'agace Amagaraji Yose byerekana amagaraji yo mu rusobe rwose. Kuri sisitemu y'igerageza urwego ntiruragira ibinyabiziga byanditswe, bityo amapaji y'ibinyabiziga ari mu mafoto ntacyo arimo.

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B. Gutangira

Kwinjira

1. Jya kuri https://fleet.heptadev.com/rw/login (/fr/login Igifaransa, /en/login Icyongereza, cyangwa buto EN / FR / RW).
2. Andika Imeyili cyangwa Telefoni n'Ijambo banga ryawe, hanyuma ukande Injira.

Igishushanyo 1: Ipaji yo kwinjira ya Pickovo n'imeyili ya konti y'igerageza y'Umugenzuzi w'urwego rw'ubugenzuzi.

• Wibagiwe ijambo banga? isubiza ijambo banga wibagiwe.
• Nyuma y'amagambo banga 10 atari yo mu minota 15, kwinjira guhagarikwa by'agateganyo kuri konti yawe.

Ikibaho cyawe

Ugera ku Kibaho cy'Igenzura (/regulatory).

Igishushanyo 2: Ikibaho cy'Igenzura cy'urwego rutaragira ibinyabiziga byanditswe: buri mubare ni 0, Ibyemezo by'Amagaraji Afatanya byerekana 0 / 0 / 0, kandi amahuza yihuse ari munsi. Menu y'uruhande (sidebar) ni menu yawe.

Ikibaho (dashboard) gikubiyemo incamake y'ibinyabiziga byanditswe mu rwego rwawe. Ni icyo gusoma gusa:

• Ibinyabiziga Byanditswe, Imodoka Zose, Abashoferi Bose n'Igipimo cyo Kubahiriza (umugabane w'imodoka itariki ya serivisi ikurikira, cyangwa itariki ubwishingizi burangiriraho niba nta serivisi yateganyijwe, itararenga; cyerekana 0% igihe nta modoka zihari);
• imodoka Zarengeje igihe n'Izegereje igihe (iminsi 30);
• Fagitire Zitarishyurwa (RWF): igiteranyo cya fagitire z'ibinyabiziga byawe zikiri inyandiko-mbanziriza, zoherejwe cyangwa zarengeje igihe;
• Imenyesha ry'Ikurikiranwa ryoherejwe ku binyabiziga byawe;
• Ibyemezo by'Amagaraji Afatanya: umubare w'amagaraji akorana n'ibinyabiziga byawe Afite icyemezo, Ategereje cyangwa Yahagaritswe;
• Incamake yo Kubahiriza kw'Ibinyabiziga (igaragara iyo urwego rwawe rufite nibura isosiyete imwe y'ibinyabiziga): kuri buri sosiyete, Imodoka, Zubahiriza, Zarengeje igihe, Akazi ka nyuma n'Imiterere (Irubahiriza, Iri mu kaga cyangwa Ntirubahiriza);
• amahuza yihuse ajya ku Binyabiziga, Abashoferi, Icyemezo cy'Amagaraji, Kubahiriza, Fagitire, Gukurikirana, Isoko n'Abakoresha b'ubugenzuzi. Abakoresha b'ubugenzuzi ni iy'Abagenzuzi bakuru, bityo iryo huza rikugarura ku kibaho cyawe cyangwa ku ipaji yo kwinjira.

Ikibaho ni igice cya Module y'Igenzura, Pickovo ifungurira buri rwego. Niba urwawe rutarafungurwa, ubona "Module y'Igenzura Ntiyashyizweho" aho kuba ikibaho (reba igice F).

Kugendagenda muri porogaramu

Umurongo wo hejuru: ururimi (EN / FR / RW), uburyo bw'umwijima, inzogera (imenyesha), izina ryawe n'uruhare rwawe.

Menu y'uruhande (sidebar):

Hasi: buto ya Urumuri / Umwijima, Gufunga (igabanya menu ikaba udushushondanga gusa; shyira akanyereza ku gashushondanga ubone izina ryako), n'izina ryawe n'imeyili yawe hamwe na buto yo gusohoka.

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C. Ibikorwa

C1. Imodoka (Kubahiriza kw'Ibinyabiziga)

Igishushanyo 3: Kubahiriza kw'Ibinyabiziga, gusoma gusa: Ohereza CSV ni yo buto yonyine iboneka (nta binyabiziga kuri sisitemu y'igerageza).

Intego: kureba uko buri sosiyete y'ibinyabiziga yanditswe yubahiriza amategeko.

1. Buri sosiyete yerekana imiterere yayo (Irubahiriza, Iri mu kaga, Ntirubahiriza), itariki yandikiweho, imodoka, akazi kagikorwa n'abashoferi.
2. Kanda akambi (›) kugira ngo uyifungure: Imodoka Zose, Abashoferi, Kubahiriza kw'Ubwishingizi, Akazi (Kose / Kagikorwa), Fagitire Zitegereje, Amafaranga yinjiye (Fagitire Zishyuwe), Igenzura rya nyuma, Akazi ka vuba n'imbonerahamwe y'imodoka n'imiterere y'ubwishingizi.
3. Ohereza CSV ikuramo urutonde.

Aho bigarukira: Kwandikisha isosiyete y'ibinyabiziga na Guhindura izina ntibikugaragarira.

C2. Abashoferi (Urutonde rw'Abashoferi)

Igishushanyo 4: Urutonde rw'Abashoferi, gusoma gusa: gushakisha, muyunguruzi Bose / Bakora / Batakora na Ohereza CSV, nta nkingi y'Ibikorwa.

Shakisha ukoresheje izina, uruhushya rwo gutwara cyangwa telefoni, hanyuma ushungure ukurikije isosiyete y'ibinyabiziga na Bose / Bakora / Batakora. Imbonerahamwe yerekana Umushoferi, Isosiyete, Uruhushya (n'icyiciro), Telefoni, Imodoka, Imiterere. Ohereza CSV irayikuramo. Kwandikisha umushoferi na Guhindura imodoka ntibikuboneka.

C3. Icyemezo cy'Amagaraji

Igishushanyo 5: Icyemezo cy'Amagaraji: uduce "Dukorana" (0) na "Amagaraji Yose" (2), gushakisha na Kohereza.

• Dukorana: amagaraji akorana n'ibinyabiziga byawe, hamwe n'imiterere y'icyemezo, aho ari, ubuhanga bwihariye n'ibinyabiziga akorera. Reba umwirondoro ifungura ipaji ya garage.
• Amagaraji Yose: buri garage ifite umwirondoro, hagaragara Icyemezo, Umuryango wa Garage, imiterere y'Ubufatanye, Ubuhanga bwihariye n'Igenzura rya nyuma.
• Shakisha, hanyuma ukande Kohereza kugira ngo ukuremo urutonde.
• Ku mwirondoro wa garage ushobora gufungura Inyandiko yo kubahiriza (ibikorwa byo gukosora, inyandiko, ubushobozi bw'abakozi, ibirego) kugira ngo uyisome.

Aho bigarukira: inkingi y'Ibikorwa (Kwemeza, Kwambura, ibyemezo ku bufatanye, Gushyira imbere, Amagenzura) ntikugaragarira, kandi ntushobora gukora igenzura ry'icyemezo.

C4. Kubahiriza (Kubahiriza kw'Imodoka)

Igishushanyo 6: Kubahiriza kw'Imodoka: Isosiyete, Imodoka, Serivisi ya nyuma, Igihe gikurikira n'Imiterere, hamwe na "Erekana izarengeje igihe gusa" na Ohereza CSV.

Buri modoka yo mu binyabiziga byawe igaragara nk'Irubahiriza, Yegereje igihe cyangwa Yarengeje igihe, hashingiwe ku matariki ya serivisi zayo. Shyira akamenyetso kuri Erekana izarengeje igihe gusa kugira ngo ugabanye urutonde. Ohereza CSV irarukuramo.

C5. Ibirego

Igishushanyo 7: Ibirego n'uduce Bifunguye, Byegereje igihe / byarengeje igihe, Byakemutse na Byose.

Soma ibirego by'abakiriya byanditswe n'amagaraji: nomero y'ikirego, uwatanze ikirego n'aho abarizwa, ibisobanuro, akazi bifitanye isano, inyandiko y'ikurikiranwa, itariki ntarengwa n'uko byakemuwe. Koresha uduce kugira ngo ushungure. Ntushobora kongeramo ibisobanuro cyangwa gusubiza ikirego mu bifunguye.

C6. Gukurikirana

Igishushanyo 8: Gukurikirana nk'Umugenzuzi w'urwego rw'ubugenzuzi: buto Kohereza iburira na Ohereza CSV n'imbonerahamwe y'amateka irimo ubusa ("Nta gikorwa cy'ikurikiranwa kiraba").

Intego: ipaji Abagenzuzi bakuru bakoresha bohereza iburira ryo kubahiriza amategeko ku binyabiziga n'amagaraji.

• Ushobora gufungura ipaji, ariko amateka y'ikurikiranwa (Uwohererejwe, Ubutumwa, Uwabyohereje, Itariki) atangwa gusa ku Bagenzuzi bakuru no ku Bayobozi ba TIP. Kuri wowe imbonerahamwe ihora irimo ubusa, n'igihe iburira ryoherejwe. Umubare w'Imenyesha ry'Ikurikiranwa ku kibaho cyawe werekana angahe yoherejwe ku binyabiziga byawe.
• Kohereza iburira iragaragara, ariko kohereza biranga ("Forbidden"): Abagenzuzi bakuru bonyine ni bo bashobora kohereza iburira.

Baza Umugenzuzi mukuru niba ukeneye ibisobanuro birambuye by'imenyesha ry'ikurikiranwa, cyangwa niba utekereza ko iburira rikwiye koherezwa.

C7. Fagitire

Igishushanyo 9: Fagitire z'ibinyabiziga byawe, hamwe no gushakisha na muyunguruzi Zose / Zoherejwe / Zishyuwe / Zarengeje igihe / Zijyaho impaka (nta na imwe kuri sisitemu y'igerageza).

Shakisha ukoresheje nomero ya fagitire, pulake cyangwa garage, shungura ukurikije imiterere, hanyuma ufungure fagitire kugira ngo uyisome cyangwa uyikore Gucapa / PDF.

Aho bigarukira: agashushondanga gato k'iburira (ibendera) kagaragara kuri fagitire mu rutonde, ariko Abagenzuzi bakuru bonyine ni bo bashobora gushyira ibendera kuri fagitire. Icyo ugerageje kirangwa. Shyira mu zishyuwe ntikuboneka.

C8. Isoko

Igishushanyo 10: Isoko, agace Amagaraji: amagaraji 7 yigenga afite amanota, aho ari na telefoni, n'ihuza Umwirondoro wuzuye (nta buto Gusaba ubufatanye); agace Amaduka y'Ibyuma by'imodoka kerekana 1.

Reba Amagaraji n'Amaduka y'Ibyuma by'imodoka. Shakisha ukoresheje izina, umujyi cyangwa ubuhanga bwihariye. Gushungura itanga amanota, ubuhanga bwihariye na Byemejwe gusa. Umwirondoro wuzuye ifungura ipaji ya garage. Gusaba ubufatanye ntikuboneka.

C9. Imenyesha n'Igenamiterere

• Inzogera / Imenyesha: imenyesha yawe.
• Igenamiterere: Amazina Yose, Imeyili, Telefoni, Guhindura ijambo banga (sigamo ubusa kugira ngo ugumane iriho), no gusaba gusiba konti. Igenamiterere → Imenyesha (/settings/notifications) ishyiraho amahitamo yawe y'imenyesha. Tuma & Unguka iri kuri /settings/referral.

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D. Icyo ushobora n'icyo udashobora gukora

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E. Uburyo bw'akazi busanzwe

E1. Gutegura isuzuma ryo kubahiriza ry'isosiyete y'ibinyabiziga

1. Kubahiriza → Erekana izarengeje igihe gusa: shyira ku rutonde imodoka zarengeje igihe.
2. Imodoka (fleets): fungura isosiyete urebe kubahiriza kw'ubwishingizi, akazi ka vuba na fagitire zitegereje.
3. Abashoferi: shungura ukurikije iyo sosiyete urebe impushya zo gutwara n'imiterere.
4. Ohereza CSV kuri buri paji hanyuma uhe ibyo wabonye Umugenzuzi mukuru, ushobora kohereza iburira ry'ikurikiranwa.

E2. Gukurikirana fagitire y'ikosorwa (uburyo bw'akazi W1)

Mbere yawe: umushoferi amenyekanisha ikibazo, umucunga w'ibinyabiziga yohereza imodoka muri garage, garage irayikosora ikohereza fagitire ku isosiyete y'ibinyabiziga, hanyuma umucungamari akandika ubwishyu.

1. Fagitire: fagitire igaragara nk'Yoherejwe, hanyuma nk'Yishyuwe.
2. Yifungure urebe imirongo yayo. Niba hari ikigaragara nabi, bibwire Umugenzuzi mukuru, ushobora kuyishyiraho ibendera ngo igenzurwe.

E3. Kugenzura garage mbere y'uko isosiyete y'ibinyabiziga iyikoresha

1. Isoko: shakisha garage, hanyuma urebe amanota yayo n'Umwirondoro wuzuye.
2. Icyemezo cy'Amagaraji → Amagaraji Yose: reba Icyemezo cyayo n'Igenzura rya nyuma.
3. Ibirego: shakisha ibirego bifunguye cyangwa byarengeje igihe biyirega.

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F. Gukemura ibibazo

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G. Umutekano n'imikorere myiza

• Gira ibanga ry'ijambo banga ryawe. Rihindure muri Igenamiterere niba utekereza ko hari uwaribonye. Kwemeza inshuro ebyiri (two-factor) ntibitangwa ku ipaji y'Igenamiterere kuri uru ruhare kuri ubu.
• Amapaji ubona arimo amakuru bwite y'abashoferi (telefoni, uruhushya rwo gutwara). Yakoreshe gusa mu kazi k'ubugenzuzi, kandi ubike neza dosiye za CSV wakuyemo.
• Tanga ibyo wabonye unyuze mu nzira z'urwego rwawe. Umugenzuzi mukuru yandika ibikorwa byemewe mu izina rye bwite.
• Gusohoka kuri mudasobwa zisangiwe.