Ikigo gifite ibinyabiziga · FLEET_MANAGER
Umuyobozi w'Imodoka
Ku bantu bacunga imodoka z'isosiyete buri munsi: abashoferi, amasanwa, devi za garaji n'ibiciro.
Amazina yose, amasosiyete, indangamodoka n'amafaranga biri mu mafoto y'ibyo ku mugaragaza (screenshots) (urugero "Frank Fleet-Manager", "QA Kigali Logistics Fleet", "QA Alpha Motors – Kicukiro", "RAD 101 Q") ni amakuru y'igerageza atabaho.
A. Intangiriro
Isosiyete yawe (iy'ubwikorezi, iya logistique cyangwa ubundi bucuruzi bufite imodoka) ikoresha Pickovo kugira ngo yite ku modoka zayo zose (fleet). Nk'umuyobozi w'imodoka (fleet manager) ni wowe muntu utuma imodoka zikomeza kugenda. Wowe:
- ugumisha urutonde rw'imodoka n'abashoferi rugezweho, kandi ugaha abashoferi imodoka
- usuzuma ibibazo abashoferi bawe bavuga, ukabyemeza cyangwa ukabyanga, kandi ukohereza imodoka muri garaji mufatanya
- ufata icyemezo kuri devi (quotations) za garaji: uzemeza, usaba impinduka cyangwa uzanga, kugeza ku mupaka wawe wo kwemeza
- ukurikirana buri sanwa kuva garaji yemera akazi kugeza kuri fagitire (invoice) ya nyuma
- ugenzura fagitire, kandi ugapfobya imwe iyo itari yo
- ukurikirana ibiciro by'isuku n'igihe imodoka zimara zitagenda, kandi ugakuramo raporo
- usubiza ubusabe bw'abashoferi basaba imodoka
- ushaka amagaraji n'amaduka y'ibice by'imodoka kandi ugasaba gukorana na byo
- wongeraho abashoferi n'abanyamuryango b'imodoka mu ikipe y'isosiyete yawe
Umuyobozi w'isosiyete yawe (uruhare TENANT_ADMIN) ari hejuru yawe. Umuyobozi w'isosiyete wenyine ni we ushobora kongeraho undi muyobozi w'imodoka, kugena imipaka yo kwemeza no guhitamo uwishyura ubufasha mu muhanda. Garaji ni yo ikora isanwa, yandika devi na fagitire, kandi ikandika ubwishyu.
B. Gutangira
Kwinjira
- Fungura https://fleet.heptadev.com/rw/login muri mushakisha yawe. Koresha
/fr/loginku Gifaransa cyangwa/en/loginku Cyongereza, cyangwa ukande EN / FR / RW hejuru y'urupapuro. - Andika aderesi ya imeri yawe cyangwa nimero ya telefoni yawe muri Imeri cyangwa Telefoni.
- Andika Ijambo banga ryawe. Akamenyetso k'ijisho kagaragaza ibyo wanditse.
- Hitamo Injira.

Igishushanyo 1: Urupapuro rwo kwinjira muri Pickovo.
Ibyiza kumenya:
- Wibagiwe ijambo banga? (iruhande rw'inyito Ijambo banga) igufasha gusubiramo ijambo banga ryawe.
- Niba konti yawe ifite kwemeza inshuro ebyiri (two-factor authentication) bifunguye, Pickovo ihita igusaba Kode y'ikizamini (authenticator code) y'imibare 6 iva muri porogaramu yawe y'ikizamini.
- Nyuma y'amagambo banga 10 atari yo mu minota 15, kwinjira birahagarikwa by'agateganyo kuri iyo konti. Tegereza iminota 15 wongere ugerageze, cyangwa ukoreshe Wibagiwe ijambo banga?.
- Fungura konti, igerageza ry'iminsi 14 ku buntu igenewe amasosiyete mashya. Ntuyikeneye: umuyobozi w'isosiyete yawe ni we ugushyiriraho konti.
Ikibaho cyawe
Umaze kwinjira ugera ku Kibaho cy'Imodoka (dashboard).

Igishushanyo 2: Ikibaho cy'Imodoka gifite incamake y'imodoka n'imbonerahamwe y'imodoka.
- Amakarita y'incamake: Imodoka Zose, Zirakora, Mu Gusanwa na Zatinze (serivisi yatinze).
- Udupapuro: Zose, Zirakora, Mu Gusanwa, Zatinze na Ntizakora dushungura imbonerahamwe. Umubare uri kuri buri gapapuro ni ingano.
- Shakisha indangamodoka, ubwoko, umushoferi… ishungura imbonerahamwe uko wandika.
- Imbonerahamwe igaragaza indangamodoka ya buri modoka, ubwoko na modeli, umushoferi, imiterere, serivisi ikurikira n'intera yagenze. Menu ⋮ iri ku iherezo ry'umurongo ifite Reba Ibisobanuro, Hindura na Siba.
- Injiza CSV na Ongeraho Imodoka bikora kimwe n'uko bikora ku rupapuro rw'Imodoka (reba C.1).
Umurongo wo hejuru
- EN / FR / RW ihindura ururimi.
- Akamenyetso k'ukwezi gahindura uburyo bw'umwijima.
- Inzogera igaragaza imenyesha ryawe ritarasomwa (reba C.15).
- Izina ryawe rifungura menu ifite aderesi ya imeri yawe na Gusohoka.
Urutonde rwo ku ruhande
Urutonde rwawe rwo ku ruhande (sidebar) rushyizwe mu matsinda afite imitwe. Rinyereze kugira ngo ubone buri kintu:
| Umutwe | Ibirimo |
|---|---|
| Incamake | Ikibaho |
| Ibikorwa | Imodoka, Abashoferi, Ibibazo, Kwemeza, Gusaba Imodoka, Imirimo, Isoko ry'Imodoka, Gusikana inyandiko |
| Ububiko & Ibice | Ibice by'imodoka |
| Isoko | Amagaraji |
| Fagitire & Imari | Fagitire, Kwishyura |
| Raporo & Isesengura | Raporo, Ubwenge ku Biciro |
| (hasi) | Tuma & Unguka, Igenamiterere |
Hasi cyane: agahindura Urumuri / Umwijima, Gufunga (kigabanya urutonde rukagira utumenyetso gusa; shyira akanyobora ku kamenyetso urebe izina ryako), n'izina ryawe na imeri yawe hamwe na buto yo gusohoka.
Isoko ry'Imodoka rigaragara gusa iyo Pickovo yafunguye isoko ryo kwerekana imodoka. Gusikana inyandiko ihindura ifoto cyangwa dosiye y'inyandiko yo ku rupapuro inyandiko ishobora guhindurwa, ushobora kubika cyangwa kumanura nka PDF. Kwishyura igaragaza ifatabuguzi (subscription) rya Pickovo ry'isosiyete yawe na gahunda zayo. Ubu buyobozi ntibusobanura birambuye Isoko ry'Imodoka, Gusikana inyandiko, Kwishyura cyangwa Tuma & Unguka.
Urupapuro rw'Ikipe ntiruri mu rutonde rwawe rwo ku ruhande. Rufungure ujya kuri https://fleet.heptadev.com/rw/fleet/users (reba C.13).
C. Ibikorwa
C.1 Imodoka
Intego: kugumisha urutonde rw'imodoka z'isosiyete yawe, abashoferi bazo na gahunda za serivisi zazo.

Igishushanyo 3: Urutonde rw'Imodoka Zose, rugaragaza imodoka eshatu, imwe ifite umushoferi.
Gushaka imodoka
- Hitamo Imodoka mu rutonde rwo ku ruhande.
- Koresha udupapuro (Zose, Zirakora, Mu Gusanwa, Zatinze, Ntizakora) cyangwa wandike muri Shakisha indangamodoka, ubwoko, umushoferi….
- Hitamo umutwe w'inkingi (Indangamodoka / Ishami, Ubwoko / Modeli, Umushoferi, Imiterere, Serivisi Ikurikira, Intera Yagenze) kugira ngo utondeke ukurikije wo.
- Koresha Imirongo hasi kugira ngo ugaragaze imodoka nyinshi kuri buri rupapuro.
Gutanga cyangwa guhindura umushoferi uhereye ku rutonde: shyira akanyobora ku kazu k'umushoferi maze uhitemo Tanga cyangwa Hindura, hanyuma uhitemo umushoferi ku rutonde (cyangwa ihitamo ryo kumukuraho). Ibi bigaragara gusa iyo isosiyete yawe ifite nibura umushoferi umwe.
Kongeraho imodoka
- Hitamo Ongeraho Imodoka.
- Intambwe ya 1, Amakuru y'Imodoka: uzuza Indangamodoka, Ubwoko, Modeli na Umwaka (birakenewe), kandi niba ubishaka Ishami, Intera Yagenze (km), Ibara, Ubwoko bw'Ikinyabiziga (cyangwa Bimenywe mu buryo bwikora), Ubwoko bwa Peteroli (Essence, Mazutu, Amashanyarazi, Hybrid, LPG) na Irangira ry'Ubwishingizi.
- Hitamo Komeza: Umushoferi & Gahunda.
- Intambwe ya 2: niba ubishaka Tanga Umushoferi (shakisha ukoresheje izina) maze uhitemo Gahunda y'Isuku: Nta yo, Hashingiwe ku gihe, Hashingiwe ku ntera cyangwa Byombi, hamwe na Subiramo buri (iminsi), Subiramo buri (km) n'Itariki ya serivisi y'imperuka.
- Hitamo Bika Imodoka.
Kwinjiza imodoka nyinshi icyarimwe
- Hitamo Injiza CSV maze uhitemo dosiye ya
.csv. Umurongo wa mbere ugomba kuba urimo amazina y'inkingi, urugeroplateNumber, make, model, year, mileageKm, fuelType, department(imitwe nka "Plate Number" cyangwa "Mileage (km)" na yo irakora). - Reba ibigaragazwa mbere by'imirongo ya mbere, hanyuma uhitemo buto yo kwinjiza. Hitamo Reka kugira ngo uhagarike.
- Pickovo igenzura buri murongo nk'uko igenzura ifishi. Imirongo yanga (urugero indangamodoka isanzwe mu modoka zawe) igaragazwa hamwe na nimero y'umurongo wayo kugira ngo uyikosore.
Guhindura cyangwa gusiba: fungura menu ⋮ ku murongo maze uhitemo Hindura (ibisobanuro byose by'imodoka, Imiterere, Umushoferi Yahawe na gahunda y'isuku) cyangwa Siba (usabwa kwemeza).
C.2 Ibisobanuro by'imodoka n'amateka
Intego: kubona ibintu byose bireba imodoka imwe: ubuzima bwayo, ibibazo, amasanwa ari gukorwa, gahunda ya serivisi n'amateka yose y'amasanwa.
Hitamo indangamodoka aho ari ho hose muri porogaramu (cyangwa Reba Ibisobanuro muri menu ⋮).

Igishushanyo 4: Urupapuro rwa RAD 101 Q, rufite Amanota y'Ubuzima ya AI, incamake n'agapapuro ka Incamake.
- Igice cy'ibumoso: izindi modoka zawe. Hitamo imwe kugira ngo uyijyeho, cyangwa Imodoka Zose kugira ngo usubire inyuma.
- Amanota y'Ubuzima ya AI: amanota kuri 100 afite inyito (urugero Byiza). Vugurura iyabara bundi bushya.
- Incamake: intera yagenze, serivisi ikurikira, irangira ry'ubwishingizi n'umubare w'imirimo ikora.
- Ohereza muri Serivisi yohereza imodoka muri imwe mu magaraji mufatanya (igaragara gusa iyo ufite nibura ubufatanye bumwe bwemewe na garaji). Hitamo garaji, tanga inyito n'ibisobanuro, hanyuma wohereze.
- Hindura ifungura ifishi yo guhindura.
Udupapuro:
| Agapapuro | Icyo ubona n'icyo ukora |
|---|---|
| Incamake | Ibisobanuro by'imodoka n'umushoferi yahawe. Hindura igufasha guhitamo undi mushoferi cyangwa kumukuraho. |
| Ibibazo | Ibibazo byavuzwe kuri iyi modoka. Vuga Ikibazo ifungura ifishi (ibisobanuro, ubukana Buke / Buringaniye / Bukabije / Bukomeye cyane). Ku kibazo gitegereje ushobora kwemeza cyangwa kwanga; ku kibazo cyemewe ushobora kucyohereza muri garaji. |
| Serivisi | Imirimo iri gukorwa kuri iyi modoka. Ohereza muri Serivisi iri aha na ho. Iyo nta garaji mufatanya, ihuza rikujyana ku isoko ry'amagaraji. |
| Gahunda | Gahunda y'isuku (hashingiwe ku gihe, ku ntera cyangwa byombi) n'igihe serivisi ikurikira igomba kubera. Iyo nta yo ihari, ihuza rikujyana ku ifishi yo guhindura kugira ngo uyongereho. |
| Amateka | Buri sanwa ryashize, hamwe n'ibiteranyo: amasanwa yose, ayarangiye, amafaranga yose yakoreshejwe (RWF) n'ibice byakoreshejwe. |
C.3 Abashoferi
Intego: kugumisha amakuru y'abashoferi bawe n'impushya zabo zo gutwara bigezweho.

Igishushanyo 5: Urutonde rw'Abashoferi, rugaragaza umushoferi umwe ukora n'imodoka yahawe.
Urutonde rugaragaza izina na imeri bya buri mushoferi, telefoni, nimero y'uruhushya n'icyiciro, imodoka yahawe n'imiterere. Shakisha ukoresheje izina, imeri cyangwa indangamodoka, kandi utondeke ukurikije inkingi iyo ari yo yose.
Kongeraho umushoferi
- Hitamo Ongeraho Umushoferi.
- Uzuza Amazina Yose, WhatsApp / Telefoni na Ijambo banga ry'agateganyo (birakenewe), kandi niba ubishaka Imeri, Nimero y'Uruhushya rwo Gutwara na Icyiciro cy'Uruhushya. Ijambo banga rigutangirwa; akamenyetso k'ijisho karigaragaza, Ongera ukore ikora irindi rishya kandi akamenyetso ko gukoporora karikoporora.
- Hitamo Rema Umushoferi.
- Agasanduku k'icyatsi kagaragaza amakuru yo kwinjira n'ijambo banga by'umushoferi. Koresha akamenyetso ko gukoporora maze ubihe umushoferi mu ibanga.
Guhindura umushoferi: hitamo Hindura ku murongo, uhindure Amazina Yose, Imeri, WhatsApp / Telefoni, Nimero y'Uruhushya rwo Gutwara cyangwa Icyiciro cy'Uruhushya, hanyuma Bika impinduka.
Inama: kugira ngo utumire umushoferi kuri WhatsApp aho kumuha ijambo banga, mwongereho ukoresheje urupapuro rw'Ikipe (C.13).
C.4 Ibibazo (raporo z'abashoferi)
Intego: gusuzuma ibibazo abashoferi bawe bavuga, kubifataho icyemezo no kohereza imodoka muri garaji.

Igishushanyo 6: Raporo z'Ibibazo: raporo ebyiri ziracyategereje, enye zamaze koherezwa muri garaji.
Imbonerahamwe igaragaza imodoka, ibisobanuro, ubukana, uwabivuze, itariki, imiterere (hamwe n'uwabyemeje) n'ibikorwa. Shungura ukoresheje Byose, Gutegereza, Byemewe, Byabanzwe, cyangwa ushakishe ukoresheje indangamodoka cyangwa ibisobanuro.
Gusuzuma raporo
- Soma ibisobanuro n'ubukana.
- Hitamo Emeza, cyangwa uhitemo Anga. Iyo wanze ushobora kongeraho impamvu (bidategetswe). Umushoferi ayibona.
Kohereza ikibazo cyemewe muri garaji
- Ku kibazo cyemewe, hitamo Ohereza muri Garaji.
- Muri Ohereza Imodoka muri Serivisi, hitamo Garaji Mufatanya, ugenzure Inyito y'Akazi (yuzujwe mu mwanya wawe) n'Ibisobanuro (raporo y'umushoferi).
- Hitamo Ohereza muri Garaji. Imiterere ihinduka Akazi (Work Order) kandi inkingi y'ibikorwa igaragaza Byoherejwe muri garaji. Garaji noneho ibona akazi.
Ohereza muri Garaji iba ifite ibara ry'ivu kugeza isosiyete yawe ifite nibura ubufatanye bumwe bwemewe na garaji (reba C.10).
Kuvuga ikibazo wowe ubwawe: hitamo Vuga Ikibazo, uhitemo Imodoka, Ubukana (Buke, Buringaniye, Bukabije) maze wandike Ibisobanuro. Ushobora kongeraho Ifoto (JPEG, PNG cyangwa WebP, itarenze 10 MB); iyo ifoto imaze guhitamo, igisesengura cy'ibyangiritse cya AI gishobora kukuzuriza ibisobanuro n'ubukana. Hitamo Ohereza Raporo y'Ikibazo.
C.5 Kwemeza: ubusabe bw'isuku na devi
Intego: ahantu hamwe h'ibyemezo byose bigutegereje.
Hitamo Kwemeza. Urupapuro rufite udupapuro tubiri.

Igishushanyo 7: Kwemeza Igurishwa, agapapuro ka Isuku: raporo ebyiri z'abashoferi zitegereje kwemezwa.
Agapapuro ka Isuku
- Gutegereza igaragaza raporo z'abashoferi zitegereje kwemezwa (zifite Emeza na Anga), raporo zemewe ziteguye koherezwa (Ohereza muri Garaji, ifishi imwe n'iyo muri C.4), n'imirimo yoherejwe muri garaji garaji itaremera (Reba).
- Amateka igaragaza imirimo yawe 50 ya nyuma ya garaji hamwe n'imiterere yayo y'ubu.
Agapapuro ka Devi
Devi za garaji, zishunguwe ukoresheje Byose, Gutegereza Icyemezo, Byemewe, Impinduka Yasabwe, Byabanzwe. Buri karita igaragaza akazi, imodoka, garaji, ibiteranyo by'umurimo n'ibice, iminsi igereranijwe, igiteranyo mu RWF, kandi kuri devi igiye kurangira, igihe gisigaye. Hitamo ikarita kugira ngo uyifungure.
Gufata icyemezo kuri devi
- Fungura devi. Soma ibiteranyo, Inzitanyo z'Ibiciro (ibisobanuro, ubwoko Umurimo cyangwa Igice, umubare, igiciro cy'igice, igiteranyo), Amanotisi ya Garaji kandi, niba garaji yarayihinduye, amateka ya verisiyo.
- Koresha Ikiganiro kugira ngo ubaze garaji ikibazo: andika muri Andika ubutumwa… maze wohereze.
- Munsi y'Icyemezo Cyawe, hitamo kimwe:
- Emeza, hanyuma Emeza Kwemeza: Akazi k'amafaranga kaza Mu Gikorwa.
- Saba Impinduka, andika Ni izihe mpinduka zikenewe? (birakenewe), hanyuma Ohereza Isaba ry'Impinduka kuri Garaji.
- Anga, andika Impamvu yo gukwirura (birakenewe), hanyuma Emeza Kwirura: Akazi kafungwa.

Igishushanyo 8: Hasi ya devi yemewe: igiteranyo cyose (62,000 RWF), inyandiko y'ibikorwa ifite icyo wavuze wemeza, n'akabendera k'icyatsi "Byemewe".
Umaze gusubiza, abayobozi ba garaji baramenyeshwa. Devi yemewe itangira akazi: akazi kajya Mu Gikorwa.
Umupaka wawe wo kwemeza. Isosiyete yawe ishobora kugena amafaranga ntarengwa umuyobozi w'imodoka ashobora kwemeza:
- Umuyobozi w'isosiyete yawe ashobora kuguha wowe umupaka wawe bwite (ku rupapuro rw'Ikipe). Niba atabikoze, umupaka w'isosiyete ni wo ukoreshwa (ugenwa n'umuyobozi munsi ya Ubwenge ku Biciro).
- Niba nta na kimwe cyagenwe, nta mupaka uhari.
- Niba igiteranyo cya devi kirenze umupaka wawe, kuyemeza biranga hamwe n'ubutumwa "This quotation (RWF …) is above your approval limit of RWF …. A company admin must approve it." Saba umuyobozi w'isosiyete yawe kuyemeza. Uracyashobora gusaba impinduka cyangwa kwanga.
- Ntushobora guhindura umupaka wawe bwite.
Andi mabwiriza: devi itegereje icyemezo gusa ni yo ishobora kwemezwa; devi yarangiye ntishobora kwemezwa (saba garaji gutanga indi devi); kandi niba undi muyobozi yabanje gusubiza ubona "This quotation has already been answered".
C.6 Imirimo
Intego: gukurikirana buri sanwa isosiyete yawe ifite muri garaji.

Igishushanyo 9: Ikibaho cy'Imirimo ya Serivisi: nta mirimo ikora, itanu yafunzwe.
- Umutwe ugaragaza umubare w'imirimo ikora n'igiteranyo. Akamenyetso kari munsi yawo kabara imirimo kuri buri miterere (urugero BYAFUNZWE · 5).
- Ikibaho gifite inkingi kuri buri cyiciro: Bitegereje Kwemezwa, Byemewe, Isuzuma, Devi Yiteguye, Mu Gikorwa, Byarangiye (nyereza ku ruhande kugira ngo uzibone zose). Hitamo akambi k'inkingi kugira ngo uyifunge. Hitamo ikarita y'akazi kugira ngo uyifungure.
Gusaba akazi ako kanya (nta raporo y'umushoferi)
- Hitamo Saba Akazi.
- Hitamo Imodoka, andika Umujyi maze ukoreshe Shaka Garaji Nziza kugira ngo ubone amagaraji ahuye hamwe n'amanota y'ihuza, cyangwa uhitemo Garaji ku rutonde (bidategetswe).
- Uzuza Inyito y'Akazi n'Ibisobanuro, uhitemo Iby'ibanze (Bisanzwe cyangwa Byihutirwa) kandi, niba ubishaka, Igenamigambi ry'iherezo.
- Hitamo Saba Akazi.
Ushobora kohereza akazi gusa kuri garaji isosiyete yawe ifitanye ubufatanye bwemewe. Bitabaye ibyo ubona "No accepted collaboration with this garage".
Urupapuro rw'akazi

Igishushanyo 10: Akazi k'isanwa kafunzwe: imodoka, garaji, umumecanique wahawe akazi, ibisobanuro, raporo y'ikibazo y'umushoferi, devi yemewe n'isuzuma ry'umumecanique.
Ku kazi kagifunguye ubona kandi umurongo w'aho bigeze mu byiciro byako. Urupapuro rugaragaza imodoka, garaji, umumecanique wahawe akazi, iby'ibanze n'uwabitangije, raporo y'ikibazo y'umwimerere, devi ya nyuma (ifite Suzuma Devi iyo itegereje icyemezo cyawe), raporo z'isuzuma n'ibice byakoreshejwe.
- Emeza Akazi igaragara igihe akazi kari Gutegereza Kwemezwa; ishyira akazi mu Byemewe.
- Hagarika Akazi igaragara igihe akazi kari Gutegereza Kwemezwa, Kemewe cyangwa gafite devi itegereje. Emeza ukoresheje Yego, Hagarika.
Ntushobora kwimura akazi mu byiciro by'uruganda. Isuzuma, isanwa, igenzura ry'ireme no gufunga ni ibya garaji.
C.7 Fagitire
Intego: kubona ibyo amagaraji yagusabye kwishyura, no gupfobya fagitire itari yo.

Igishushanyo 11: Urutonde rwa Fagitire, rufite fagitire eshanu ziva kuri QA Alpha Motors.
Shungura ukoresheje Zose, Yoherejwe, Yishyuwe, Yatinze, Ipfobwa cyangwa ushakishe ukoresheje nimero ya fagitire, indangamodoka cyangwa garaji. Buri karita igaragaza nimero, imiterere, akazi, imodoka, garaji n'amafaranga mu RWF. Hitamo ikarita kugira ngo ufungure fagitire.

Igishushanyo 12: Urutonde rumwe mu iherezo ry'isanwa ryuzuye: fagitire QAA-2026-0011 y'akazi ka feri igaragaza Yishyuwe garaji imaze kwandika ubwishyu.
Kuri fagitire:
- Printe / PDF irayicapa cyangwa ikayibika nka PDF.
- Pfobya (gusa igihe fagitire iri Yoherejwe cyangwa Yatinze) ifungura Pfobya iyi fagitire. Sobanura ikibazo maze uhitemo Ohereza Ikibazo. Fagitire ihinduka Ipfobwa kandi impamvu yawe yandikwa kuri fagitire. Menyesha na garaji, kugira ngo ibikosore.
- Subira ku Fagitire isubiza ku rutonde.
Ubwishyu bwandikwa n'umucungamari (cashier) wa garaji. Ntabwo ushyira fagitire nk'izishyuwe ahakorerwa h'imodoka.
C.8 Gusaba imodoka
Intego: gusubiza abashoferi basaba imodoka.

Igishushanyo 13: Gusaba Imodoka, agapapuro ka Gutegereza, nta busabe butegereje.
Shungura ukoresheje Byose, Gutegereza, Byemewe, Byabanzwe. Buri busabe bugaragaza umushoferi, imodoka yasabwe (cyangwa Imodoka iyo ari yo yose iboneka), ubutumwa bw'umushoferi, igihe bwoherejwe n'uwabusubije.
- Hitamo Emeza cyangwa Anga ku busabe butegereje.
- Iyo wemeza, ushobora guhitamo imodoka muri Tanga Imodoka (bidategetswe).
- Ongeraho Icyitonderwa (bidategetswe): amabwiriza ku mushoferi, cyangwa impamvu yo kwanga.
- Emeza.
C.9 Amagaraji (isoko)
Intego: gushaka amagaraji no gutangira gukorana na yo.

Igishushanyo 14: Isoko ry'Amagaraji: buri karita ifite Saba Ubufatanye na Umwirondoro wuzuye.
- Shakisha ukoresheje izina, umujyi cyangwa ubuhanga bwihariye, cyangwa uhitemo Gushungura kugira ngo uhitemo ubuhanga bwihariye cyangwa Byemejwe gusa.
- Ku ikarita, hitamo Saba Ubufatanye kugira ngo usabe garaji gukorana n'isosiyete yawe. Buto noneho igaragaza Gutegereza, na Umufatanyabikorwa iyo garaji yemeye. Niba garaji yanze, ushobora Ongera usabe.
- Hitamo Umwirondoro wuzuye kugira ngo ubone urupapuro rwa garaji. Aho ushobora:
- Saba Ubufatanye hamwe n'ubutumwa bwo kwimenyekanisha, no guhanahana ubutumwa na garaji
- iyo ubufatanye bumaze gukora, Ohereza Imodoka muri Serivisi (imodoka, inyito ya serivisi, ibisobanuro)
- kureba amateka ya serivisi y'isosiyete yawe n'iyo garaji, no Gutanga igitekerezo ku kazi kafunzwe
Ubufatanye bwemewe ni bwo bugufasha kohereza imodoka muri iyo garaji.
C.10 Ibice by'imodoka
Intego: gushaka amaduka y'ibice by'imodoka no kuyasaba ibice.

Igishushanyo 15: Isoko ry'Ibice by'imodoka rifite iduka rimwe ryemejwe.
- Shakisha amaduka cyangwa ushungure ukoresheje umujyi (Imijyi yose).
- Hitamo Saba Ubufatanye kugira ngo usabe iduka gukorana nawe.
- Hitamo Reba Umwirondoro kugira ngo ubone ibisobanuro by'iduka, incamake ya katalogi (ibiciro mu RWF) n'ibitekerezo.
- Iyo ubufatanye bwanyu bumaze kwemerwa, umwirondoro ugaragaza Saba Ibice: ongeraho ibintu (biva muri katalogi cyangwa izina ry'igice wihitiyemo, hamwe n'umubare), shyiraho Bikenewe ku wa n'Amanotisi, hanyuma wohereze. Iduka risubiza ritanga devi. Kugeza icyo gihe umwirondoro ukubwira ko ubusabe butegereje cyangwa ko ukeneye ubufatanye bwemewe.
C.11 Ubwenge ku Biciro
Intego: kubona aho amafaranga y'isuku yawe ajya n'imodoka zihenze cyane.

Igishushanyo 16: Ubwenge ku Biciro bw'Imodoka: amafaranga yakoreshejwe, amabwiriza y'akazi, igihe cy'isanwa n'igihe cyo kutagenda, hamwe n'imodoka zihenze kurusha izindi.
- Amakarita: amafaranga yose y'isuku, amafaranga y'uku kwezi, ikiguzi gisanzwe kuri buri modoka, amabwiriza y'akazi akora, igihe gisanzwe cy'isanwa n'igihe cyose cyo kutagenda.
- Imodoka Zihenze Kurusha Izindi, zitondetse ukurikije Ikiguzi Cyose, Iki Gihembwe, Igihe cyo Kutagenda cyangwa Amasanwa.
- Imbonerahamwe: ikiguzi cy'isuku cya buri kwezi, igihe cyo kutagenda cya buri kwezi, amasanwa ku cyiciro n'ibice ugereranyije n'umurimo. Hari kandi amanota y'ubuzima bw'imodoka n'amakarita y'isesengura.
- Vugurura isubiramo imibare. Ohereza iyimanura nka dosiye. Baza Umujyanama wa AI yandika inama zo kuzigama ikiguzi.
- Imipaka yo Gusimbura n'iy'Ibidasanzwe (hitamo Gena): shyiraho imipaka ishyira akamenyetso ku modoka, nk'ikiguzi ntarengwa kuri buri modoka, amasanwa ntarengwa ku gihembwe, igihe ntarengwa cyo kutagenda, % y'ikiguzi ku gaciro, agaciro fatizo k'umutungo, % y'igabanuka ry'agaciro ku mwaka n'ijanisha ry'ibidasanzwe. Hitamo Bika imipaka.
Muri icyo gice ushobora kubona, ariko ntuhindure, Umupaka wo kwemeza devi na Uwishyura abatabara mu muhanda: byombi bigaragaza Bigenwa n'umuyobozi w'isosiyete yawe.
C.12 Raporo
Intego: isesengura rishobora gucapwa ry'ikiguzi cy'isuku n'imikorere y'imodoka.

Igishushanyo 17: Raporo z'Imodoka z'amezi 3 ashize.
- Hitamo igihe: Iki cyumweru, Uku kwezi, Amezi 3 ashize cyangwa Igihe wihitiyemo.
- Soma imibare: amafaranga yose yakoreshejwe, ikiguzi gisanzwe kuri buri modoka, imodoka ihenze kurusha izindi, igihe gisanzwe gusanwa bimara, imbonerahamwe y'ikiguzi cya buri kwezi, umurimo ugereranyije n'ibice, uko ubuzima bw'imodoka buhagaze n'imodoka 5 zihenze kurusha izindi. Hasi: igihe cyo kutagenda, amasanwa yarangiye, igihe cyo gufata icyemezo kuri devi, igihe cyo gusuzuma ibibazo, serivisi igeze, imodoka ziri muri garaji ubu, ikiguzi kuri buri modoka, amasanwa asubirwamo, fagitire zo muri icyo gihe, ireme rya serivisi, n'Ibyerekeye iyi mibare.
- Kohereza PDF ifungura idirishya ryo gucapa rya mushakisha yawe. Ohereza CSV imanura amakuru.
C.13 Ikipe (abakoresha)
Intego: kongeraho abashoferi n'abanyamuryango b'imodoka mu isosiyete yawe.
Fungura https://fleet.heptadev.com/rw/fleet/users (uru rupapuro ntiruri mu rutonde rwawe rwo ku ruhande).

Igishushanyo 18: Urupapuro rw'Ikipe, rugaragaza abayobozi, umushoferi (ufite buto Tumira) n'umunyamuryango w'imodoka. Konti "Shadow Manager" zashyizweho n'igerageza ry'umutekano mbere y'ikosorwa rivugwa hepfo; ntushobora gushyiraho konti nk'izo.
Kongeraho umuntu
- Hitamo Ongeraho Umukoresha.
- Uzuza Amazina Yose, uhitemo Uruhare kandi utange Imeri cyangwa Telefoni (nibura kimwe).
- Umushoferi: na Nimero y'Uruhushya rwo Gutwara, Icyiciro cy'Uruhushya na Telefoni y'Umushoferi (niba itandukanye).
- Umunyamuryango w'Imodoka: uburenganzira bwo gusoma gusa amakuru y'imodoka; ntashobora gucunga imodoka cyangwa abakoresha.
- Hitamo uburyo binjira:
- Ku mushoferi, Tumira kuri WhatsApp (ihitamo mu buryo busanzwe, isaba nimero ya telefoni): umushoferi yishyiriraho ijambo banga rye akoresheje ihuza.
- Bitabaye ibyo, tanga Ijambo banga ry'agateganyo.
- Bika. Ku butumire, hitamo Ohereza kuri WhatsApp cyangwa Koporora ihuza. Ihuza rikora rimwe gusa kandi rirangira nyuma y'iminsi 7. Ku ijambo banga, amakuru yo kwinjira agaragara rimwe gusa: yatange mu ibanga.
Ushobora kongeraho Abashoferi n'Abanyamuryango b'Imodoka gusa. Urutonde rw'Uruhare rugaragaza na Umuyobozi w'Imodoka, ariko kubika biranga: "Only the company admin can add a fleet manager."
Ku mushoferi ufite nimero ya telefoni, Tumira (cyangwa Ongera wohereze ubutumire) yohereza ihuza rishya ryo gushyiraho ijambo banga.
Icyo udashobora gukora aha: akamenyetso k'agatebo kari iruhande rwa buri muntu ntigakuraho umuntu ku ruhare rwawe, kandi igenzura ry'umupaka wo kwemeza rigaragarira umuyobozi w'isosiyete gusa. Kugira ngo ukureho umuntu, saba umuyobozi w'isosiyete yawe.
Amagambo banga agomba kuba afite nibura inyuguti 8 zirimo inyuguti nkuru, inyuguti nto, umubare n'akamenyetso kidasanzwe.
C.14 Igenamiterere (umwirondoro wawe)

Igishushanyo 19: Igenamiterere: amakuru bwite n'ijambo banga.
- Hitamo Igenamiterere mu rutonde rwo ku ruhande.
- Hindura Amazina Yose, Imeri cyangwa Nimero ya Telefoni yawe (ikoreshwa mu imenyesha rya SMS no kwinjira).
- Kugira ngo uhindure ijambo banga ryawe, uzuza Ijambo banga ry'ubu, Ijambo banga rishya na Emeza Ijambo banga rishya. Ubisige birimo ubusa kugira ngo ugumane ijambo banga ryawe. Ijambo banga rishya rigomba kubahiriza itegeko riri hejuru (inama "Min. 6 characters" iri mu kazu ntikigezweho).
- Hitamo Bika impinduka.
Hasi, Saba gusiba konti itangiza ubusabe bwo gusiba konti yawe. Pickovo ibanza kwemeza umwirondoro wawe binyuze kuri imeri.
Amahitamo y'imenyesha (ibyabaye bikugeraho muri porogaramu, kuri imeri cyangwa kuri SMS) ari kuri https://fleet.heptadev.com/rw/settings/notifications. Hitamo Bika Amahitamo umaze kuyahindura.
C.15 Imenyesha

Igishushanyo 20: Imenyesha ryerekeye isanwa rya feri: fagitire yishyuwe, fagitire yakiriwe, yiteguye gufatwa, igenzura ry'ireme, devi yiteguye n'isuzuma ryarangiye.
- Hitamo inzogera mu murongo wo hejuru kugira ngo ubone imenyesha rya vuba, hanyuma Reba imenyesha yose.
- Koresha Byose / Ntarasomwa n'urutonde rw'ubwoko (Ubwoko bwose) kugira ngo ushungure.
- Hitamo imenyesha kugira ngo ufungure akazi, devi cyangwa fagitire bijyanye. Rishyirwaho nk'iryasomwe.
- Shyira byose nk'ibyasomwe ikuraho umubare w'ibitarasomwa.
Uramenyeshwa, urugero, iyo garaji yohereje devi cyangwa isuzuma, iyo akazi kimukiye mu kindi cyiciro, n'iyo fagitire itanzwe cyangwa yishyuwe.
D. Icyo ushobora gukora n'icyo udashobora gukora
| Igice | Kureba | Gushyiraho | Guhindura | Gusiba | Kwemeza / gufata icyemezo |
|---|---|---|---|---|---|
| Imodoka | Yego | Yego (ifishi cyangwa CSV) | Yego (harimo umushoferi, gahunda) | Yego | - |
| Abashoferi | Yego | Yego | Yego | - | - |
| Raporo z'ibibazo z'abashoferi | Yego | Yego | - | - | Yego kwemeza / kwanga, kohereza muri garaji |
| Devi | Yego | - | - | - | Yego kwemeza (mu mupaka wawe), gusaba impinduka, kwanga |
| Imirimo | Yego | Yego (Saba Akazi, Ohereza muri Serivisi) | - | - | Yego kwemeza cyangwa guhagarika imirimo igitangira |
| Fagitire | Yego | - | - | - | Yego gupfobya (Yoherejwe / Yatinze gusa) |
| Gusaba imodoka | Yego | - | - | - | Yego kwemeza / kwanga |
| Ubufatanye n'amagaraji n'amaduka | Yego | Yego gusaba | - | - | - |
| Ubusabe bw'ibice by'imodoka | Yego | Yego (hamwe n'ubufatanye bwemewe) | - | - | - |
| Imipaka y'ibiciro | Yego | - | Yego | - | - |
| Ikipe | Yego | Yego Abashoferi n'Abanyamuryango b'Imodoka gusa | - | - | - |
| Raporo, Ubwenge ku Biciro | Yego (no kohereza hanze) | - | - | - | - |
Ntushobora: kongeraho undi muyobozi w'imodoka; kugena cyangwa guhindura umupaka wo kwemeza uwo ari wo wose (uwawe cyangwa uw'isosiyete); guhindura uwishyura ubufasha mu muhanda; gukuraho abanyamuryango b'ikipe; kwimura akazi mu byiciro by'uruganda cyangwa gushyira fagitire nk'iyishyuwe; gufungura inyandiko y'ibikorwa cyangwa igenamiterere rya AI by'umuyobozi w'isosiyete, cyangwa urupapuro urwo ari rwo rwose rwa garaji, rw'iduka ry'ibice by'imodoka, rw'urwego ngenzuramikorere cyangwa rw'ubuyobozi bwa Pickovo; kubona imodoka, imirimo cyangwa fagitire by'indi sosiyete.
E. Imikorere isanzwe
Uburyo bwa 1: Kuva kuri raporo y'umushoferi kugeza ku isanwa ryishyuwe (W1)
Mbere yawe: umushoferi avuga ikibazo muri porogaramu ya Pickovo (urugero "grinding noise from the front brakes").
- Ubona imenyesha. Fungura Ibibazo (cyangwa Kwemeza → Isuku) maze Emeza raporo.
- Hitamo Ohereza muri Garaji, uhitemo garaji mufatanya, ugenzure inyito n'ibisobanuro, hanyuma wohereze.
Hanyuma garaji: umwakira yemera akazi, umumecanique mukuru aha umumecanique akazi, umumecanique asuzuma ikibazo, maze garaji yohereza devi. Uramenyeshwa kuri buri ntambwe ("Diagnosis Complete", "Quotation Ready for Review").
- Fungura Kwemeza → Devi maze ufungure devi. Genzura inzitanyo z'ibiciro, ubaze ibibazo mu Kiganiro niba bikenewe, hanyuma Emeza kandi wemeze. (Irenze umupaka wawe? Umuyobozi w'isosiyete yawe agomba kuyemeza.)
Hanyuma garaji: isana imodoka, inyura mu igenzura ry'ireme, itanga fagitire kandi yandika ubwishyu.
- Fungura Fagitire: fagitire igaragaza Yishyuwe. Printe / PDF uyibike mu nyandiko zawe.
- Fungura imodoka n'agapapuro kayo k'Amateka kugira ngo ubone isanwa n'amafaranga yose yakoreshejwe.
Uburyo bwa 2: Gutangira gukorana na garaji nshya
- Amagaraji → shakisha garaji iri hafi y'imodoka zawe → Saba Ubufatanye (cyangwa Umwirondoro wuzuye → Saba Ubufatanye hamwe n'ubutumwa bugufi bwo kwimenyekanisha).
- Tegereza ko garaji yemera. Ikarita ihinduka iva kuri Gutegereza ijya kuri Umufatanyabikorwa.
- Ushobora noneho guhitamo iyi garaji muri Ohereza muri Garaji, Ohereza muri Serivisi na Saba Akazi.
Uburyo bwa 3: Kongeraho umushoferi mushya no kumuha imodoka
- Fungura urupapuro rw'Ikipe (
/rw/fleet/users) → Ongeraho Umukoresha → Uruhare Umushoferi, izina, telefoni, amakuru y'uruhushya, usige Tumira kuri WhatsApp ihitamo → bika → Ohereza kuri WhatsApp. - Umushoferi ashyiraho ijambo banga akoresheje ihuza maze akinjira muri porogaramu ya Pickovo.
- Kuri Imodoka, shyira akanyobora ku kazu k'umushoferi k'imodoka → Tanga → hitamo umushoferi mushya.
Uburyo bwa 4: Umushoferi asaba imodoka
- Umushoferi yohereza ubusabe akoresheje porogaramu. Fungura Gusaba Imodoka → Gutegereza.
- Emeza, uhitemo imodoka muri Tanga Imodoka kandi wongereho icyitonderwa gifite amabwiriza, cyangwa Anga utanga impamvu.
F. Gukemura ibibazo
| Ikibazo | Icyo bivuze | Icyo gukora |
|---|---|---|
| Ufungura urupapuro ugasubizwa ku kibaho cyawe | Uruhare rwawe ntirushobora gufungura urwo rupapuro (urugero impapuro z'umuyobozi w'isosiyete cyangwa iza garaji) | Koresha impapuro ziri mu rutonde rwawe rwo ku ruhande. Saba umuyobozi w'isosiyete yawe ikindi cyose. |
| "Invalid email or password", n'iyo wizeye ko ijambo banga ari ryo | Nyuma yo kugerageza inshuro 10 bitari byo mu minota 15, kwinjira birahagarikwa kuri iyo konti | Tegereza iminota 15, cyangwa ukoreshe Wibagiwe ijambo banga? |
| "…is above your approval limit… A company admin must approve it." | Igiteranyo cya devi kirenze umupaka wawe | Saba umuyobozi w'isosiyete yawe kuyemeza, cyangwa usabe garaji devi yavuguruwe. |
| "This quotation has expired. Ask the garage to re-quote." | Icyo garaji yatanze cyarangiye | Saba garaji, ukoresheje ikiganiro cy'akazi cyangwa telefoni, kohereza devi nshya. |
| "This quotation has already been answered" | Undi muyobozi cyangwa umuyobozi w'isosiyete yabanje gufata icyemezo | Vugurura Kwemeza kugira ngo ubone icyemezo. |
| Ohereza muri Garaji / Ohereza muri Serivisi ifite ibara ry'ivu cyangwa ntigaragara | Isosiyete yawe nta bufatanye bwemewe na garaji ifite | Saba ubufatanye muri Amagaraji maze utegereze kwemerwa. |
| "No accepted collaboration with this garage" | Wahisemo garaji itari umufatanyabikorwa wawe | Hitamo garaji mufatanya, cyangwa usige garaji irimo ubusa. |
| "Only the company admin can add a fleet manager" | Abayobozi bashobora kongeraho Abashoferi n'Abanyamuryango b'Imodoka gusa | Saba umuyobozi w'isosiyete yawe. |
| Imipaka irabikwa ariko akazu k'umupaka wo kwemeza / ubufasha mu muhanda kafite ibara ry'ivu | Umuyobozi w'isosiyete wenyine ni we ugena ibi | Saba umuyobozi w'isosiyete yawe. |
| Pfobya ntigaragara kuri fagitire | Fagitire Yoherejwe cyangwa Yatinze gusa ni zo zishobora gupfobywa | Vugisha garaji ku fagitire ziri mu zindi miterere. |
| Guhindura ijambo banga byanzwe | Itegeko ry'ijambo banga ntiryubahirijwe | Koresha nibura inyuguti 8 zirimo inyuguti nkuru, inyuguti nto, umubare n'akamenyetso kidasanzwe. |
| Ubutumwa bwerekeye gahunda yawe cyangwa ubwishyu busabwa | Igerageza cyangwa ifatabuguzi ry'isosiyete yawe ryarangiye, cyangwa gahunda ntirimo icyo gikorwa | Bwira umuyobozi w'isosiyete yawe; ashobora kugenzura Kwishyura. |
| Akazi ntikajya mu cyiciro gikurikira | Ibyiciro by'uruganda bihindurwa na garaji gusa | Kurikirana akazi; vugisha garaji niba kahagaze. |
G. Umutekano n'imikorere myiza
- Gumana ijambo banga ryawe wenyine. Koresha ijambo banga rikomeye kandi ridasanzwe kandi urihindure muri Igenamiterere niba utekereza ko undi muntu arizi.
- Tanga amagambo banga y'abakoresha bashya mu ibanga. Ku bashoferi, hitamo ubutumire bwa WhatsApp: bishyiriraho ijambo banga ryabo kandi ntiwigera urubona. Amahuza y'ubutumire akora rimwe gusa kandi arangira nyuma y'iminsi 7.
- Genzura mbere yo kwemeza. Soma inzitanyo z'ibiciro n'amanotisi ya garaji; koresha Saba Impinduka aho kwemeza devi utizeye. Kwemeza bitangira akazi kandi bihuza isosiyete yawe n'icyo giciro.
- Ubahiriza umupaka wo kwemeza. Ubaho kugira ngo amafaranga menshi abanze arebwe n'undi muntu. Ntugerageze kuwukikira.
- Koresha Pfobya ku fagitire zitari zo kugira ngo habeho inyandiko, aho kubikemura mu buryo butemewe.
- Gumisha amakuru y'imodoka agezweho (abashoferi, intera yagenze, irangira ry'ubwishingizi, gahunda ya serivisi) kugira ngo raporo n'iburira ry'ibyatinze byizerwe.
- Sohoka ukoresheje Gusohoka kuri mudasobwa zisangiwe.
- Bwira umuyobozi w'isosiyete yawe iyo umuntu avuye mu isosiyete kugira ngo uburenganzira bwe bukurweho.