Umukozi wa Garaje (Garage Member)

Amafoto ari muri ubu buyobozi ava kuri sisitemu y'igerageza. Buri zina, sosiyete, indangamodoka n'amafaranga biri kuri yo (urugero "QA Alpha Motors", "Grace Member (Alpha)", "RAD 101 Q") ni amakuru y'igerageza yahimbwe.

A. Intangiriro

Icyo uru ruhare rugenewe

Umukozi wa Garaje (Garage Member) ni uruhare rwo kureba gusa muri garaje ya Pickovo. Ushobora gukurikirana ibibera mu ruganda: imirimo ifunguye, imodoka zafatiwe gahunda, ububiko (stock) buri ku bubiko n'ibyo abakiriya baregeye. Ntukora imirimo, ntiwimura imirimo hagati y'ibyiciro, ntuhindura ububiko kandi ntukora ku mafaranga.

Inshingano zawe

• Kuguma ku gihe ku kibaho cy'imirimo no ku rutonde rwa gahunda kugira ngo ubashe gusubiza ibibazo by'abakiriya na bagenzi bawe.
• Gukurikirana urugero rw'ububiko no kubwira umucunga ububiko iyo ibice bigiye gushira.
• Kwandika no gukurikirana ibirego by'abakiriya (aka ni ko gace konyine ukoramo impinduka; reba igice C).
• Kubwira umuyobozi wa garaje yawe iyo ukeneye uburenganzira bwinshi, aho kuzenguruka imbogamizi.

Ibyo ushobora gukora muri Pickovo

• Kubona ikibaho cya garaje: imirimo ifunguye, imirimo iri gukorwa, imirimo yarangiye uyu munsi n'ibice bike mu bubiko.
• Kureba buri kazi ka garaje ku kibaho, mu mbonerahamwe cyangwa mu makarita, no gusubira mu mateka y'imirimo.
• Kubona gahunda ba nyir'imodoka bafashe n'imirimo yateganyijwe, ku rutonde cyangwa kuri kalendari.
• Kureba ububiko, igitabo cy'imigendekere y'ububiko n'isesengura ry'ibicuruzwa byahagaritse (deadstock), no gukuramo raporo z'ububiko muri Excel.
• Gusoma agasanduku k'isoko (marketplace inbox) ka garaje n'ibitekerezo by'abakiriya.
• Kwandika ibirego by'abakiriya no kubikurikirana kugeza bikemutse.
• Gusikana inyandiko z'impapuro zikaba inyandiko zishobora guhindurwa.

Ku byerekeye uburenganzira

Icyo uruhare rwa garaje rushobora gukora kigenwa kuri buri garaje. Umuyobozi wa garaje yawe ashobora gufungura cyangwa gufunga uburenganzira bumwe na bumwe bw'uruhare rw'Umukozi wa Garaje mu Igenamiterere → Inshingano n'uburenganzira. Ubu buyobozi busobanura igenamiterere risanzwe. Bisanzwe, Umukozi wa Garaje afite uburenganzira bune:

Niba umuyobozi wawe yarabihinduye, ushobora kubona amapaji menshi cyangwa make kurusha asobanuwe hano.

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B. Gutangira

Kwinjira

1. Fungura https://fleet.heptadev.com/rw/login muri mushakisha yawe. Mu Gifaransa koresha /fr/login; mu Cyongereza koresha /en/login. Ushobora no guhindura ururimi ukoresheje buto EN / FR / RW hejuru iburyo.
2. Muri Imeri cyangwa Telefoni, andika aderesi ya imeri cyangwa nimero ya telefoni garaje yawe yakwandikishije.
3. Andika ijambo banga ryawe muri Ijambo banga. Kanda ku kajisho kugira ngo ugenzure icyo wanditse.
4. Kanda Injira.

Ibyiza kumenya:

• Wibagiwe ijambo banga? (hejuru y'akazu k'ijambo banga) igufasha guhindura ijambo banga ryawe.
• Niba wanditse ijambo banga ritari ryo inshuro 10 mu minota 15, kwinjira kuri konti yawe birahagarikwa by'agateganyo. Uzabona "Invalid email or password" (imeri cyangwa ijambo banga bitari byo) n'iyo waba wanditse iryo ari ryo nyuma. Tegereza iminota 15 wongere ugerageze, cyangwa ukoreshe Wibagiwe ijambo banga?.
• Niba konti yawe ifite kwinjira mu byiciro bibiri (two-factor) bifunguye, Pickovo igusaba kode y'imibare 6 iva muri porogaramu yawe y'umwirondoro (authenticator app) nyuma y'ijambo banga.
• Ntukoreshe Create an account, 14-day free trial (fungura konti, igerageza ry'iminsi 14 ku buntu). Ibyo bikora sosiyete nshya, si konti muri garaje yawe. Umuyobozi wa garaje yawe ni we ukongera muri garaje.

Ikibaho cyawe

Umaze kwinjira ugera kuri Incamake ya Garaje (Garage Overview), ikibaho cyawe.

Hejuru ubona izina ryawe, ishami ubarizwamo (urugero "QA Alpha Motors – Kicukiro · Kicukiro, Kigali") n'izina rya sosiyete.

Uko wagenda muri porogaramu

Urutonde rw'ibumoso rwerekana amapaji ushobora gufungura:

Umurongo wawe bwite wa Igenamiterere uri mu itsinda rya konti hasi y'urutonde rw'ibumoso. Manura urutonde niba utawubona.

Hasi y'urutonde rw'ibumoso hari agahinduzi Urumuri / Umwijima, Kugabanya (igabanya urutonde rukaba utumenyetso gusa; shyira akanyamanza ku kamenyetso kugira ngo ubone izina ryako), n'izina ryawe na imeri yawe hamwe na buto yo gusohoka. Ku murongo wo hejuru hari agahinduzi k'ururimi, buto y'insanganyamatsiko y'umwijima, inzogera (imenyesha ryawe) n'izina ryawe. Kanda ku izina ryawe kugira ngo ubone aderesi ya imeri yawe na buto Gusohoka.

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C. Ibikorwa

C1. Ikibaho (Incamake ya Garaje)

Intego: kubona uko uruganda rumeze ako kanya.

1. Kanda Ikibaho ku rutonde rw'ibumoso (cyangwa winjire).
2. Soma imibare ine.
3. Kanda View all → muri Ibikorwa bya Vuba kugira ngo ufungure ikibaho cy'imirimo cyose.

Icyitezwe: ubona imibare nyayo ya garaje yawe gusa. Imbogamizi: ikibaho ni icyo kureba gusa. Kigaragara ku Gishushanyo 2.

C2. Imirimo (Akazi Kose)

Intego: gukurikirana buri kazi (urupapuro rw'akazi) muri garaje.

1. Kanda Imirimo ku rutonde rw'ibumoso.
2. Munsi ya Active jobs (imirimo ikora), hitamo uburyo: Board (ikibaho, inkingi ukurikije icyiciro), Table (imbonerahamwe) cyangwa Cards (amakarita).
3. Andika muri Search jobs, plates, mechanics… (shakisha imirimo, indangamodoka, abakanishi) kugira ngo ubone akazi, cyangwa uhitemo icyiciro muri All Statuses (imimerere yose).
4. Kanda ku kazi kugira ngo ufungure ifishi yako.
5. Kanda History (amateka) kugira ngo usubire mu mirimo yarangiye.

Buto n'imyanya:

Ku ifishi y'akazi ushobora gusoma amakuru y'akazi. Ushobora kandi kuvuga mugenzi wawe (tag): mu kazu Abavuzwe, andika @ n'izina (urugero "@Grace please check the brakes", ni ukuvuga "@Grace genzura feri"), hanyuma wohereze. Abantu uvuze babona imenyesha. Ntushobora kuvuga umuntu ku kazi kabitswe mu bubiko (archived).

Imbogamizi: ntushobora kwimura akazi ukajyana mu kindi cyiciro. Gukurura ku kibaho byafungiwe uruhare rwawe. Ntushobora kandi gushyikiriza abakanishi akazi, guhindura akazi, kongeraho inyandiko cyangwa imirimo mito, cyangwa gukora inyemezabuguzi (quotations) cyangwa fagitire (invoices).

C3. Gahunda

Intego: kubona gahunda ba nyir'imodoka bafashe muri porogaramu ya Pickovo ya telefoni, n'imirimo ifite isaha yateganyijwe.

1. Kanda Gahunda ku rutonde rw'ibumoso.
2. Hitamo List (urutonde) cyangwa Calendar (kalendari).
3. Ku rutonde, gahunda zifunguye zigaragara mbere. Kanda closed appointments (gahunda zafunzwe) kugira ngo urambure izarangiye cyangwa izahagaritswe.
4. Kanda ku kazi kateganyijwe kugira ngo ufungure ifishi yako.

Icyitezwe: ushobora kubona uwaza n'igihe azazira.

Imbogamizi n'imikorere myiza:

• Ntushobora gufata gahunda nshya.
• Ku kazi kateganyijwe, Hindura na Reka ziragaragara, ariko uruhare rwawe ntirushobora guhindura imirimo, bityo Pickovo yanga impinduka ikerekana ikosa.
• Kuri gahunda ya nyir'imodoka ifunguye itaragira ifishi y'akazi, Pickovo kuri ubu yerekana Emeza (cyangwa Move to …, yimurire kuri …), Change time (hindura isaha) na Reka, kandi izi zikora ku ruhare rwawe. Nyir'imodoka aramenyeshwa. Kwemeza gahunda nabyo bifungura ifishi y'akazi. Koresha izi buto gusa niba umuyobozi wa garaje yawe yagusabye gukurikirana gahunda. Bitabaye ibyo, reka gahunda zikorwe n'ibiro by'imbere.
• Gahunda imaze kugira ifishi y'akazi, hagaragara Fungura ifishi gusa.

C4. Ibirego

Intego: kubika inyandiko ya buri kirego cy'umukiriya, uwo gikurikirana, icyakozwe n'itariki ntarengwa. Urwego ngenzuramikorere rushobora kubona iyi nyandiko.

Kwandika ikirego:

1. Kanda Ibirego ku rutonde rw'ibumoso.
2. Kanda + Record complaint (andika ikirego).
3. Uzuza Customer name (izina ry'umukiriya, ritegetswe) no, niba ubifite, Telefoni na Imeri.
4. Hitamo Icyiciro: Poor repair quality (gusana nabi), Delay (gutinda), Unexpected charge (igiciro kitari giteganyijwe), Parts (missing, swapped, wrong) (ibice byabuze, byahinduwe, bitari byo), Warranty not honoured (garanti itubahirijwe), Staff conduct (imyitwarire y'abakozi), cyangwa Other (ikindi).
5. Niba ubishaka, hitamo Related job card (ifishi y'akazi bireba) n'uwo Assign to (ugishyikirizwa).
6. Respond by (igihe cyo gusubizwa) bisanzwe ni iminsi 14 uhereye uyu munsi. Hindura itariki niba bikenewe.
7. Sobanura ikibazo muri What is the complaint? (ikirego ni iki?, bitegetswe).
8. Kanda Record complaint.

Gukurikirana ikirego: kanda ku kirego ku rutonde kugira ngo ukirambure. Hanyuma ushobora:

• Ongeraho inyandiko yo gukurikirana. Inyandiko ku kirego Gifunguye ikijyana Mu bikorwa.
• Shyikiriza mugenzi wawe. Abona imenyesha.
• Move due date (imura itariki ntarengwa), hanyuma Bika.
• Gikemure (Resolve): sobanura uko cyakemuwe, hanyuma ukande Resolve.
• Ongera ugifungure (Reopen) ikirego cyakemuwe. Ugomba gutanga impamvu.

Utuzu: Open (bifunguye), Due soon / overdue (bigiye kugera / byatinze), Resolved (byakemuwe) na All (byose), buri kamwe gafite umubare.

Icyitezwe: buri gikorwa kibikwa mu mateka y'ikirego n'izina ryawe.

Imbogamizi: aha ni ho hantu honyine Umukozi wa Garaje akora impinduka bisanzwe. Biva ku burenganzira Kureba ibirego, kandi umuyobozi wawe ashobora kubufunga.

C5. Gusikana inyandiko (Sikaneri y'Inyandiko ikoresha AI)

Intego: guhindura inyandiko y'urupapuro inyandiko ishobora guhindurwa na PDF.

1. Kanda Gusikana inyandiko ku rutonde rw'ibumoso.
2. Take photo (fata ifoto) cyangwa Upload image (ohereza ishusho) (JPEG, PNG cyangwa WebP, kugeza ku mapaji 10).
3. Kanda Extract text (kuramo inyandiko), hanyuma ugenzure inyandiko. Yasomwe na AI kandi ishobora kuba irimo amakosa, cyane cyane mu mazina, imibare n'amatariki.
4. Yihe Document title (umutwe w'inyandiko), hanyuma Bika (Save) na/cyangwa Download PDF (kuramo PDF).

Amafoto ntabikwa. Inyandiko ubika gusa ni yo ibikwa. Ushobora gufungura no guhindura inyandiko wasikanye wowe ubwawe, ariko si iza mugenzi wawe. Uru rupapuro nta foto rufite muri ubu buyobozi.

C6. Ububiko

Intego: kubona ibice garaje ifite, aho biri n'ibigiye gushira.

1. Kanda Ububiko ku rutonde rw'ibumoso.
2. Soma itangazo (urugero "2 part(s) below low-stock threshold", ibice 2 biri munsi y'urugero rwo hasi) n'imibare yose: Ibice Byose, Iburira ryo Kubika Buke na Byakoreshejwe Uku Kwezi.
3. Munsi ya Aho Bubikwa, hitamo Ububiko Bwose cyangwa ahantu hamwe (urugero "Alpha Main Store").
4. Andika muri Search by part name or part number (SKU)… (shakisha ukurikije izina ry'igice cyangwa nimero yacyo), cyangwa ushungure ukoresheje Ibiciro Byose (ibyiciro byose) na Abatanga Ibicuruzwa Bose.
5. Koresha utuzu Byose / Buke / Nta Bubiko kugira ngo ugabanye urutonde.
6. Kanda ku gice kugira ngo ubone amakuru yacyo arambuye.

Buto ushobora gukoresha:

Buto udashobora gukoresha: + Ongeraho Igice, Abatanga Ibicuruzwa, Injiza Excel, Kwinjiza raporo, Huza ibisubiramo, Ongeraho Ahantu na buto yo guhindura ahantu (ikaramu). Ziragaragara, ariko zisaba uburenganzira bw'umucunga ububiko. Pickovo ikugarura ku kibaho cyawe cyangwa ikanga igikorwa.

Akazu New here? Three things to know (uri mushya hano? ibintu bitatu byo kumenya) gashobora gufungwa ukoresheje Got it, hide this. Inama yako ya gatatu, ivuga kwandika ububiko, ntireba uruhare rwawe.

C7. Imigendekere y'Ububiko

Intego: kubona buri mugendekere w'ibyinjiye, ibyasohotse n'ibyagaruwe mu bubiko, no gukuramo raporo z'ububiko.

1. Kanda Imikoreshereze y'Ububiko ku rutonde rw'ibumoso, cyangwa Imikoreshereze y'Ububiko ku rupapuro rw'Ububiko.
2. Soma imibare yose: Byinjiye Byose, Byasohoka Byose na Gusubijwe Byose.
3. Munsi ya Yungurura ingendo z'ibicuruzwa (gushungura imigendekere), hitamo Iki (All Types, Kwinjiza, Gusohora, Gusubiza, Ikosora), shakisha ibice muri Hehe, kandi uhitemo Ryari (Uyu munsi, Iminsi 7 ishize, Iminsi 30 ishize, Uku kwezi, cyangwa itariki yo kuva/kugeza).
4. Munsi ya Kuramo raporo, hitamo:

• Ibisigaye ku gice: ibiri ku bubiko ako kanya, kuri buri kintu.
• Urupapuro rw'umunsi: buri mugendekere w'umunsi umwe.
• Incamake y'igihe: hitamo itariki yo kuva n'iyo kugeza n'ishyirwa mu matsinda (urugero buri munsi).

5. Kanda Kuramo Excel kuri raporo ushaka.

Imbogamizi: Kwinjiza mu bubiko, Gusohora mu bubiko na Gusubiza ibice zigaragara hejuru, ariko uruhare rwawe ntirushobora kwandika imigendekere. Pickovo izanga ivuga "Forbidden" (birabujijwe). Ntushobora kandi gusaba ikosora ry'umugendekere wanditswe. Subira ku bubiko igusubiza ku rupapuro rw'Ububiko.

C8. Ibicuruzwa byahagaritse

Intego: kubona ibice bitagenda, n'amafaranga afungiranyijwemo.

1. Kanda Ibicuruzwa byahagaritse ku rutonde rw'ibumoso.
2. Soma utwarita: Deadstock (byahagaritse, nta mugendekere mu minsi irenga 90), Slow-moving (bigenda buhoro, irenga 30), Active (bikora), na Total value (agaciro kose, amafaranga afungiranye mu bubiko).
3. Umurongo Capital Distribution (igabanywa ry'igishoro) werekana umugabane wa buri tsinda.
4. Koresha utuzu All / Deadstock / Slow-moving / Active kugira ngo ushungure imbonerahamwe.

Imbonerahamwe itondeka buri Kintu, Imimerere yacyo, Iminsi kimaze kidakoreshwa, Ububiko, Igiciro cya kimwe n'Agaciro kafungiranye mu RWF.

Imbogamizi: Thresholds (ingero), Re-classify (ongera ushyire mu byiciro) n'igikorwa cy'igiciro cyo kugabanya ni iby'abakozi bacunga ububiko. Impinduka zawe ntizibikwa. Uru rupapuro ruterwa kandi na gahunda y'ifatabuguzi ya garaje yawe. Niba ibicuruzwa byahagaritse bitarimo, urupapuro rukugarura ku kibaho cyawe.

C9. Agasanduku k'Isoko (ku rutonde: Amagaraji)

Intego: kubona ubusabe bw'ubufatanye amasosiyete y'imodoka n'amaduka y'ibice by'imodoka byoherereje garaje yawe.

1. Kanda Amagaraji munsi ya Isoko ku rutonde rw'ibumoso.
2. Hitamo Fleet Requests (ubusabe bw'amasosiyete y'imodoka) cyangwa SP Shop Invites (ubutumire bw'amaduka y'ibice).
3. Ubusabe butegereje bugaragara mbere, hanyuma History (amateka). Buri karita kerekana uwabwohereje, ishami, itariki n'imimerere (urugero Accepted, bwemewe).
4. Kanda ku kambi kari ku karita kugira ngo ukarambure usome ubutumwa. Ushobora kwandika muri Send a message… (ohereza ubutumwa) kugira ngo wandikire iyindi sosiyete.

Imbogamizi: umuyobozi wa garaje gusa ni we ushobora Kwemera (Accept) cyangwa Kwanga (Reject) ubusabe. Izo buto ntizikugaragarira. Ubutumwa wohereza bubonwa n'iyindi sosiyete, bityo bugumane ikinyamwuga.

C10. Ibitekerezo

Intego: gusoma icyo ba nyir'imodoka bavuga kuri garaje muri porogaramu ya Pickovo.

Uru rupapuro nta murongo rufite ku rutonde rw'ibumoso. Rufungurire kuri https://fleet.heptadev.com/rw/garage/reviews.

1. Soma amanota rusange, umubare w'ibitekerezo n'igabanywa ry'inyenyeri 1–5.
2. Hitamo All (byose) cyangwa Not answered (bitarasubizwa).
3. Manuka mu bitekerezo. Buri kimwe cyerekana izina rya nyir'imodoka, inyenyeri, itariki n'igitekerezo.

Imbogamizi: ibisubizo ni rusange, kandi umuyobozi wa garaje cyangwa ibiro by'imbere (umwakira) gusa ni bo bashobora gusubiza. Ushobora gusoma gusa. Uru rupapuro rukora gusa iyo Pickovo yafunguriye garaje yawe ibitekerezo.

C11. Ibikorwa bya porogaramu ya ba nyir'imodoka: gufata imodoka, ubutumwa, ubufasha mu muhanda, raporo z'impanuka

Aya mapaji ashyigikira porogaramu ya Pickovo ya ba nyir'imodoka. Buri gikorwa cya porogaramu ya garaje kiba gifunze bisanzwe, kandi ubufasha bwa Pickovo bugifungura kuri buri garaje. Nta na kimwe muri byo gifite umurongo ku rutonde rw'ibumoso ku ruhare rwawe. Ushobora kubifungura ukoresheje aderesi, urugero …/rw/garage/pickups, …/rw/garage/messages, …/rw/garage/roadside na …/rw/garage/accident-reports.

Iyo igikorwa gifunze, urupapuro rwerekana "This feature is not enabled for your garage. Pickovo turns it on per garage, contact Pickovo support if you would like it." (iki gikorwa ntikifungurirwa garaje yawe. Pickovo igifungura kuri buri garaje, vugana n'ubufasha bwa Pickovo niba ukibyifuza). Muri garaje y'igerageza, byose uko ari bine byari bifunze. Niba ukeneye kimwe muri byo, baza umuyobozi wa garaje yawe, ushobora kuvugana n'ubufasha bwa Pickovo.

C12. Konti yawe: Igenamiterere, imenyesha, gutuma

• Igenamiterere (/rw/settings): vugurura Personal Information (amakuru bwite) na Change Password (hindura ijambo banga). Kugira ngo uhindure ijambo banga ryawe, andika ijambo banga ryawe ry'ubu hanyuma irishya kabiri. Siga utu tuzu turimo ubusa kugira ngo ugumane ijambo banga ryawe ry'ubu. Ushobora kandi gusaba gusiba konti yawe hano.
• Igenamiterere ry'imenyesha (/rw/settings/notifications): hitamo imenyesha wakira.
• Tuma & Unguka (Referral Program, /rw/settings/referral).
• Imenyesha (inzogera ku murongo wo hejuru): urugero, iyo umuntu akuvuze ku kazi cyangwa agushyikirije ikirego.

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D. Ibyo ushobora gukora n'ibyo udashobora gukora

Bishingiye ku burenganzira busanzwe bw'Umukozi wa Garaje no ku bwinjiriro bw'amapaji bwapimwe kuri verisiyo ya QA.

Umuyobozi wa garaje ashobora kuguha ibindi mu Igenamiterere → Inshingano n'uburenganzira. Urugero, gufungura Raporo z'ibikorwa (Operational reports) byafungura Raporo. Uduce tw'umuyobozi gusa (abakozi, igenamiterere rya garaje, uburenganzira) ntitushobora na rimwe guhabwa uruhare rwawe.

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E. Imikorere isanzwe

E1. Gukurikirana imodoka ya sosiyete mu gusanwa (imikorere W1)

Mbere yawe: umushoferi atanga ikibazo muri porogaramu, umuyobozi w'imodoka za sosiyete (fleet manager) akemeza akohereza akazi kuri garaje yawe, kandi umwakira akemera.

1. Fungura Imirimo. Akazi gashya kagaragara mu nkingi New cyangwa Accepted. Shakisha ukurikije indangamodoka (urugero "RAD 101 Q") kugira ngo ukabone.
2. Kurikirana uko kanyura mu byiciro. Umukanishi mukuru ashyikiriza umukanishi akazi. Umukanishi asuzuma ikibazo. Inyemezabuguzi itegereza muri Awaiting Approval (gategereje kwemezwa) kugeza sosiyete y'imodoka iyemeje, hanyuma gusana kukaba In progress (mu gikorwa).
3. Iyo igice gikuwe mu bubiko, genzura Imikoreshereze y'Ububiko. Umurongo wa Gusohora mu bubiko uragaragara kandi umubare w'igice ukagabanuka mu Ububiko.
4. Niba hari ikintu gikeneye ijisho ry'umukuriro, fungura ifishi y'akazi uvuge (tag) umukanishi mukuru n'ubutumwa bugufi.

Nyuma yawe: umukanishi mukuru anyuza akazi mu igenzura ry'ubuziranenge, umucunga amafaranga atanga fagitire akandika ubwishyu, kandi akazi kagafungwa. Akazi noneho kagaragara munsi ya History. Nta na kimwe muri ibi byiciro wimura wowe ubwawe.

E2. Gukurikirana ububiko (imikorere W2)

Mbere yawe: umucunga ububiko yongeraho ibice, yemeza ibisabwa by'ibice by'abakanishi kandi akakira amabwiriza yo kugura.

1. Genzura Ibicuruzwa Bicye ku kibaho cyawe buri gitondo, n'urutonde Bikeneye Kongererwa.
2. Fungura Ububiko ukande Buke kugira ngo ubone buri gice kiri munsi y'urugero rwacyo ntarengwa.
3. Kugira ngo urebe icyabaye ku gice, fungura Imikoreshereze y'Ububiko, andika igice muri Hehe, kandi uhitemo igihe muri Ryari.
4. Niba umucunga ububiko cyangwa umuyobozi wawe asabye raporo, koresha Kuramo Excel munsi ya Ibisigaye ku gice, Urupapuro rw'umunsi cyangwa Incamake y'igihe.
5. Bwira umucunga ububiko ikintu cyose gisa n'ikitari cyo. Ni we wenyine ushobora gusaba ikosora, kandi umuyobozi gusa ni we ushobora kuryemeza.

Nyuma yawe: umucunga ububiko akora ibwiriza ryo kugura cyangwa ubusabe bwo gukosora, kandi umuyobozi wa garaje akemeza amakosora.

E3. Nyir'imodoka afata gahunda ya serivisi muri porogaramu (imikorere W3)

Mbere yawe: nyir'imodoka afata umwanya muri porogaramu ya Pickovo.

1. Fungura Gahunda. Gahunda igaragara munsi ya gahunda zifunguye, ishyizweho ko iva muri porogaramu ya Pickovo.
2. Bisanzwe umwakira akanda Emeza, bigafungura ifishi y'akazi. Bikore wowe ubwawe gusa niba umuyobozi wawe yagusabye.
3. Ifishi y'akazi imaze kubaho, kanda Fungura ifishi kugira ngo ukurikirane gusana ku kibaho cy'imirimo.
4. Akazi kamaze kurangira no gufungwa, nyir'imodoka ashobora gutanga igitekerezo. Gisome ku rupapuro rw'Ibitekerezo.

Nyuma yawe: uruganda rusana imodoka, umucunga amafaranga yakira ubwishyu, kandi umuyobozi cyangwa umwakira agasubiza igitekerezo.

E4. Gukurikirana ikirego cy'umukiriya

1. Umukiriya ahamagara cyangwa aza atishimye. Fungura Ibirego ukande + Record complaint.
2. Andika izina ry'umukiriya n'aho abarizwa, hitamo icyiciro, huza n'ifishi y'akazi niba ihari, kandi ugishyikirize mugenzi wawe ukwiye.
3. Sobanura ikirego ukande Record complaint.
4. Genzura akazu Due soon / overdue buri gihe. Ongeraho inyandiko uko ibintu bigenda.
5. Iyo gikemutse, rambura ikirego, sobanura uko cyakemuwe ukande Resolve. Niba umukiriya agarutse, Reopen (ongera ugifungure) utanga impamvu.

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F. Gukemura ibibazo

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G. Umutekano n'imikorere myiza

• Gumana ijambo banga ryawe wenyine. Ntuzigere usangiza konti yawe. Ibyo ukora byose (inyandiko z'ibirego, kuvuga abantu, impinduka za gahunda, ubutumwa) byandikwa ku izina ryawe.
• Koresha ijambo banga rikomeye kandi ryihariye, kandi urihindure mu Igenamiterere → Change Password niba ukeka ko undi muntu arizi.
• Kwinjira mu byiciro bibiri: niba bishyizweho kuri konti yawe, bika porogaramu yawe y'umwirondoro kuri telefoni ugenzura. Niba telefoni yabuze, bibwire umuyobozi wa garaje yawe ako kanya.
• Sohoka kuri mudasobwa zihuriweho: koresha buto yo gusohoka iri iruhande rw'izina ryawe hasi y'urutonde rw'ibumoso cyangwa munsi y'izina ryawe.
• Amakuru y'abakiriya ni ibanga. Inyandiko z'ibirego zirimo amazina y'abakiriya, nimero za telefoni na imeri, kandi urwego ngenzuramikorere rushobora kubona igitabo. Andika ukuri, si ibitekerezo.
• Raporo za Excel wakuyemo zirimo agaciro k'ububiko. Zibike ku bikoresho bya garaje gusa kandi uzisibe iyo utazikeneye.
• Inyandiko zasikanywe zisomwa na serivisi ya AI ya Pickovo. Sikana gusa ibyo akazi kawe gakeneye, kandi ugenzure inyandiko mbere yo kubika.
• Ntuzenguruke imbogamizi. Iyo buto yanzwe, baza umuyobozi wawe aho gusaba mugenzi wawe kukwinjiza kuri konti ye.