Pickovo

Nyir'imodoka · CAR_OWNER

Nyir'imodoka (porogaramu ya Pickovo ya telefoni)

Ku ba nyir'imodoka bakoresha porogaramu ya Pickovo kwita ku modoka zabo, gufata gahunda muri garage no kubona ubufasha mu nzira.

Burimo na porogaramu ya telefoni ya PickovoByagenzuwe ku wa 10 Ugushyingo 2026

Amashusho ari muri ubu buyobozi yavuye kuri sisitemu y'igerageza. Amazina yose, garage, amapurake, nimero za telefoni n'amafaranga biyarimo (urugero "Olivia Owner", "QA Alpha Motors – Kicukiro", "RAE 601 A") ni amakuru y'igerageza yahimbwe.

A. Intangiriro

Nka nyir'imodoka ukoresha porogaramu ya Pickovo kuri telefoni yawe (iOS cyangwa Android), cyangwa verisiyo yayo yo kuri interineti muri browser. Porogaramu ni umufasha wawe bwite wo kwita ku modoka. Ushobora kuyikoresha:

  • kugira urutonde rw'imodoka zawe, hamwe n'amatariki y'ubwishingizi n'ay'igenzura (kontorole tekinike);
  • gushaka garage ziri hafi yawe, kuzigereranya no kubika izo ukunda;
  • gufata gahunda yo kujya muri garage (booking) no gukurikirana isanwa (repair) intambwe ku yindi;
  • gusoma fagitire (invoice) zawe no kuzishyura ukoresheje mobile money (MoMo) cyangwa ikarita, iyo kwishyura kuri interineti bishoboka;
  • gusaba ubufasha mu nzira (roadside assistance: kwatsa batiri, ipine ryatobotse, lisansi, gukurura imodoka n'ibindi) no gukurikirana umufasha ku ikarita;
  • gutanga igitekerezo (review) kuri garage cyangwa ku mufasha wo mu nzira nyuma y'akazi karangiye;
  • guhabwa imenyesha ku devi (quotation), amasanwa n'ubwishyu.

Ubona gusa imodoka zawe, gahunda zawe na fagitire zawe. Undi nyir'imodoka ntashobora gufungura inyandiko zawe, nawe ntushobora gufungura ize.

Aho abakora ku rubuga rwa web rwa Pickovo (web workspace) kuri https://fleet.heptadev.com hagenewe garage, ibigo bifite ibinyabiziga n'ibindi bigo. Nka nyir'imodoka ushobora kwinjirayo ukoresheje konti imwe, ariko hafi ya paji zose zo muri ako gace zirakufungiye (reba igice D). Koresha porogaramu.


B. Gutangira

Gufungura konti

Igishushanyo 1: Ekrani y'ikaze: amafoto y'amagarage ahinduka buri masegonda make, hamwe na Fungura konti na Injira

Igishushanyo 1: Ekrani y'ikaze. Amafoto y'amagarage nyayo ahinduka buri masegonda make, buri rimwe rifite umurongo uvuga icyo ushobora gukora muri Pickovo. Munsi yayo hari Fungura konti na Injira.

  1. Fungura porogaramu ya Pickovo. Ku nshuro ya mbere, ubona ekrani y'ikaze (Igishushanyo 1).
  2. Kanda Fungura konti.
  3. Uzuza:
  • Amazina yose
  • Imeyili (itegeko)
  • Nimero ya telefoni (si itegeko), urugero 078 123 4567
  • Ijambobanga na Emeza ijambobanga. Ijambobanga rigomba kugira nibura inyuguti 8, harimo inyuguti nkuru, inyuguti nto, umubare n'ikimenyetso.
  1. Shyira akamenyetso ku kazu kugira ngo wemere Amabwiriza y'Imikoreshereze na Politiki y'Ibanga (ushobora gukanda kuri buri kimwe kugira ngo ugisome).
  2. Kanda Fungura konti. Uhita winjira.

Igishushanyo 1b: Ekrani ya Fungura konti

Igishushanyo 1b: Ekrani ya Fungura konti, ifite amafoto y'amagarage amwe hejuru. 6. Niba watanze nimero ya telefoni, ekrani Emeza telefoni yawe irafunguka. Kanda Ohereza kode, wandike kode y'imibare 6 uhabwa muri SMS (irangira mu minota 10) hanyuma ukande Emeza. Ushobora gukanda Si ubu ukabisimbuka, ariko uzashobora kwinjira ukoresheje nimero ya telefoni gusa imaze kwemezwa.

Buri konti ifungurirwa muri porogaramu ni konti ya nyir'imodoka.

Kwinjira

Igishushanyo 2: Ekrani yo kwinjira

Igishushanyo 2: Ekrani yo kwinjira. Amafoto y'amagarage ari hejuru ahinduka buri masegonda make; akayunguruzo kari hejuru iburyo gahindura ururimi.

Igishushanyo 3: Kwinjira ukoresheje nimero ya telefoni

Igishushanyo 3: Kwinjira ukoresheje nimero ya telefoni. Akayunguruzo k'ijisho kerekana cyangwa kagahisha ijambobanga.

  1. Kuri ekrani y'ikaze kanda Injira (cyangwa ufungure porogaramu niba warayikoresheje mbere).
  2. Muri Imeyili cyangwa nimero ya telefoni, andika imeyili yawe cyangwa nimero ya telefoni yawe yemejwe (nimero zo mu gihugu nka 078… zisomwa nka +250).
  3. Andika Ijambobanga ryawe. Kanda akayunguruzo k'ijisho kugira ngo urebe icyo wanditse.
  4. Kanda Injira.

Ubundi buryo buri kuri iyi ekrani:

  • Wibagiwe ijambobanga?, reba "Gusubiza ijambobanga ryawe" hano hasi.
  • Iyandikishe, ifungura Fungura konti.
  • Akayunguruzo k'ururimi (hejuru iburyo) gahindura hagati y'icyongereza, igifaransa n'ikinyarwanda.

Kugira ngo urindwe, iyo hagerageje kwinjira kuri konti yawe inshuro nyinshi (10 mu minota 15), kwinjira birahagarikwa kandi porogaramu ikavuga "Hagerageje kwinjira inshuro nyinshi cyane. Ongera ugerageze mu minota mike."

Gusubiza ijambobanga ryawe

  1. Kuri ekrani yo kwinjira kanda Wibagiwe ijambobanga?.
  2. Andika imeyili cyangwa nimero ya telefoni iri kuri konti yawe hanyuma ukande Ohereza kode.
  3. Andika kode y'imibare 6 uhabwa (ikora iminota 10), hanyuma Ijambobanga rishya na Emeza ijambobanga rishya.
  4. Kanda Subizaho ijambobanga. Ku bw'umutekano wawe usohorwa ku bikoresho byose. Ongera winjire ukoresheje ijambobanga rishya.

Kureba bwa mbere: ekrani ya Ahabanza

Igishushanyo 4: Ekrani ya Ahabanza

Igishushanyo 4: Ekrani ya Ahabanza: umwanya wo gushakisha, Ibyihuse, ikarita ya garage ziri hafi na Garage zikunze gukoreshwa.

Umaze kwinjira ugera kuri Ahabanza (Igishushanyo 4):

  • Shaka amagarage ari hafi, shakisha garage ukoresheje izina, agace, umuhanda cyangwa serivisi.
  • Ibyihuse:
  • Byihutirwa, hitamo Ubufasha mu nzira (batiri, ipine ryatobotse, lisansi, gukurura) cyangwa Raporo y'impanuka.
  • Fata gahunda yo gusana, ifungura ifishi ya Saba isanwa.
  • Amakuru mashya, ikujyana kuri tab ya Gusana.
  • Ongeraho imodoka, ongeraho imodoka.
  • Serivisi eshatu zikunzwe (urugero Guhindura amavuta, Amapine, Batiri), shakisha garage zitanga iyo serivisi.
  • Serivisi zose, ifungura ishakisha rya garage.
  • Garage ziri hafi yawe, ikarita ya garage. Fungura aho uri (location) kugira ngo ikugereho. Kanda Yagure kugira ngo ufungure ikarita yose; kanda akamenyetso ka garage, hanyuma Reba garage.
  • Garage zikunze gukoreshwa, kanda garage kugira ngo uyifungure, cyangwa Reba zose ku rutonde rwuzuye.

Kugenda muri porogaramu

Hasi ya buri ekrani nyamukuru:

Tab Icyo ifungura
Ahabanza Ekrani ya Ahabanza
Gusana Gahunda zawe, amasanwa n'ibyifuzo byihutirwa
Buto itukura iri hagati (ikirango cya Pickovo) Saba ubufasha nonaha, ubufasha mu nzira
Garage Urutonde rwa garage
Umwirondoro Konti yawe, imodoka, fagitire, garanti, imenyesha no gusohoka

Hejuru iburyo bwa buri tab:

  • akayunguruzo k'Imigaragarire (uruziga rwuzuye kimwe cya kabiri), hitamo Nka sisitemu, Urumuri cyangwa Umwijima;
  • inzogera, imenyesha yawe, n'umubare w'ayo utarasoma.

C. Ibikorwa

C1. Umwirondoro n'igenamiterere

Igishushanyo 11: Tab y'Umwirondoro

Igishushanyo 11: Tab y'Umwirondoro ifite Hindura umwirondoro, Ibindi, na menu ya konti yawe.

Intego: gucunga amakuru yawe bwite no kugera kuri ekrani za konti yawe.

Hindura umwirondoro wawe

  1. Kanda Umwirondoro, hanyuma Hindura umwirondoro.
  2. Hindura Amazina yose, Imeyili cyangwa Nimero ya telefoni. Ushobora no guhindura ifoto yawe (mu mafoto abitse cyangwa muri kamera).
  3. Kanda Bika umwirondoro.

Pickovo ibika izina ryawe, imeyili, nimero ya telefoni n'ifoto. Utwanya twa Akazina na Ibikuranga ntibibikwa na seriveri kuri ubu, bityo ntutwishingikirizeho.

Menu y'Umwirondoro

  • Ibindi, ifungura:
  • Abo guhamagara mu byihutirwa (reba C9)
  • Shaka icyuma, saba Pickovo kugushakira icyuma cy'imodoka; Pickovo ikohereza igiciro n'uwagitanga, ukemeza devi muri porogaramu mbere y'uko gitumizwa
  • Garage zanjye, garage wabitse ukoresheje umutima
  • Ururimi, English, Français cyangwa Kinyarwanda
  • Imigaragarire, Urumuri, Umwijima cyangwa Nk'igikoresho
  • Ubufasha na Ibyerekeye Pickovo
  • Imodoka zanjye (C2), Fagitire zanjye (C6), Garanti zanjye (C8), Imenyesha (C10)
  • Sohoka (C11)

C2. Imodoka zanjye

Igishushanyo 12: Imodoka zanjye

Igishushanyo 12: Imodoka zanjye: imodoka imwe ifite itariki ya serivisi ikurikira n'aho ukanda ujya ku mpapuro, amateka no gufata gahunda.

Intego: kubika imodoka zawe muri porogaramu kugira ngo ubashe gufata gahunda za serivisi no gukurikirana impapuro.

Ongeraho imodoka

  1. Kanda Umwirondoro → Imodoka zanjye → Ongeraho imodoka nshya, cyangwa Ongeraho imodoka kuri Ahabanza.
  2. Uzuza Ikirango, Moderi, Umwaka, Ibara na Nimero y'ipurake (itegeko aho byanditswe).
  3. Niba ubishaka ongeraho VIN (inyuguti n'imibare 17, nta I, O cyangwa Q), Intera yagenze (km) n'ifoto (Ongeraho ifoto y'imodoka).
  4. Kanda Ongeraho imodoka.

Kuri buri karita y'imodoka (Igishushanyo 12)

  • Serivisi ikurikira, itariki ya serivisi yawe iteganyijwe ikurikira, cyangwa "nta yo iteganyijwe".
  • Akayunguruzo k'urusyo, hindura imodoka (Vugurura imodoka) cyangwa Siba imodoka (usabwa kubyemeza; ntibishobora gusubizwa inyuma).
  • Ubwishingizi n'impapuro, reba hano hasi.
  • Reba amateka ya serivisi, buri rugendo muri garage rw'iyi modoka, hamwe na nimero ya fagitire yarwo n'uko yishyuwe, hamwe n'igenzura wiyandikishirije wenyine.
  • Tegura serivisi >, fata gahunda yo guhindura amavuta y'iyi modoka (asanzwe cyangwa ya sintetike).
  • Akayunguruzo ko kuvugurura (hejuru iburyo) kongera gufungura urutonde.

Ubwishingizi n'impapuro

  1. Kanda Ubwishingizi n'impapuro ku modoka.
  2. Munsi ya Ubwishingizi, ongeraho Uwishingira, Nimero ya polisi niba ubishaka n'amatariki.
  3. Munsi ya Igenzura n'izindi mpapuro, ongeraho igenzura ryawe (kontorole tekinike), ikarita y'imodoka n'izindi mpapuro hamwe n'amatariki zirangiriraho.
  4. Pickovo ikwibutsa iminsi 30, 7 n'umunsi 1 mbere y'uko buri rupapuro rurangira, no ku munsi urangiriraho. Ushobora gusiba inyandiko iyo utagishaka ko ikurikiranwa.

C3. Gushaka garage

Igishushanyo 5: Urutonde rwa Garage

Igishushanyo 5: Urutonde rwa Garage: amanota, umubare w'ibitekerezo, niba ifunguye na serivisi za buri garage.

Intego: gushaka no guhitamo garage.

  1. Kanda Garage. Buri karita yerekana izina rya garage, agace, amanota y'inyenyeri n'umubare w'ibitekerezo, Irafunguye ubu / Irafunze ubu, na serivisi zayo ("Nta serivisi" iyo itarashyiraho izayo).
  2. Koresha ibikoresho biri hejuru:
  • Shakisha garage, shakisha ukoresheje garage, agace cyangwa serivisi. Utwanya twa Serivisi zikunzwe na Uduce dusabwa tugufasha gutangira.
  • Akayunguruzo k'akayunguruzo (funnel), erekana gusa garage zitanga serivisi imwe.
  • Akayunguruzo k'utunyereza (Akayunguruzo), Irafunguye ubu, Amanota ntarengwa yo hasi, Urwego (Premium Partner, Pickovo Partner, Certified), urwego rw'Igiciro na Intera. Kanda Erekana garage, cyangwa Siba kugira ngo usubize uko byari bisanzwe.
  • Akayunguruzo k'ikarita, hindura hagati y'urutonde n'ikarita.
  • Akayunguruzo k'akamenyetso k'ahantu, tondeka uhereye ku iri hafi (gusaba aho uri); kanda nanone kugira ngo ubikureho.
  1. Niba hari izindi garage, kanda Erekana izindi garage hasi.

Bika iyo ukunda

Kanda umutima ku ikarita ya garage, cyangwa umutima uri hejuru iburyo bwa paji ya garage, kugira ngo uyibike. Garage wabitse zigaragara munsi ya Umwirondoro → Ibindi → Garage zanjye. Ongera ukande umutima kugira ngo uyikure.

Fungura garage

Kanda garage kugira ngo ufungure Amakuru ya garage (Igishushanyo 6). Yerekana amanota ya garage n'aho iherereye, buto Hamagara na Fata gahunda, n'amasaha Aboneka vuba, ushobora gukanda kugira ngo utangire gufata gahunda. Munsi hari tab eshatu: Serivisi, Ibitekerezo na Amakuru. Umutima utukura uri hejuru werekana ko iyi garage yabitswe.

Igishushanyo 6: Amakuru ya garage: amanota, aho iherereye, Hamagara na Fata gahunda, amasaha aboneka vuba, na tab Serivisi, Ibitekerezo na Amakuru

Tab ya Ibitekerezo (Igishushanyo 7) yerekana umubare w'ibitekerezo garage ifite, buri gitekerezo gifite inyenyeri zacyo n'itariki, na Andika igitekerezo. Ushobora gutanga igitekerezo kuri garage nyuma yo kuyigana; igitekerezo cya kabiri ku rugendo rumwe kiranga.

Igishushanyo 7: Tab y'Ibitekerezo: umubare w'ibitekerezo, Andika igitekerezo, na buri gitekerezo gifite inyenyeri zacyo n'itariki

Kuri paji y'Amakuru ya garage ushobora kandi:

  • Guhamagara garage, cyangwa gukanda Fata gahunda kugira ngo uyifatemo gahunda (C4);
  • gusoma tab eshatu: Serivisi (buri imwe ifite icyiciro cyayo n'igihe imara), Ibitekerezo na Amakuru (ibyerekeye, amasaha y'akazi, aho bahamagarwa n'aho baherereye, amafoto, amabwiriza n'amategeko);
  • kubona amasaha Aboneka vuba y'iminsi iri imbere ukanda rimwe kugira ngo ufate gahunda;
  • gukanda Inzira iyo garage yashyizeho aho iherereye;
  • Ongeraho mu kugereranya, gereranya garage zitarenze eshatu ziri ku murongo umwe (igiciro cya serivisi zihuriyeho, amanota, intera, isaha iboneka vuba n'ikirango). Kanda Gereranya garage N iyo ufite nibura ebyiri.

C4. Gufata gahunda muri garage

Hari uburyo bubiri bwo gufata gahunda.

Uhereye kuri paji ya garage (birasabwa)

  1. Fungura garage ukande Fata gahunda (cyangwa isaha iri munsi ya Aboneka vuba).
  2. Munsi ya Fata gahunda, hitamo Ubwoko bwa serivisi, Itariki, Isaha, Ahantu na Imodoka.
  3. Niba garage ibyemera, ushobora Gusaba umukanishi (si itegeko), cyangwa ugasiga Umukanishi uwo ari we wese.
  4. Kanda Fata gahunda. Ubutumwa "Icyifuzo cyoherejwe neza" burabyemeza.

Uhereye kuri Fata gahunda yo gusana

Igishushanyo 15: Ifishi ya Saba isanwa

Igishushanyo 15: Ifishi ya Saba isanwa (Ahabanza → Fata gahunda yo gusana, cyangwa buto + kuri tab ya Gusana).

  1. Kuri Ahabanza kanda Fata gahunda yo gusana, cyangwa buto y'umuhondo + kuri tab ya Gusana.
  2. Garage, hitamo garage ku rutonde (siga akayunguruzo k'inyubako gatoranyijwe; gufata gahunda n'umutekinisiye ku giti cye ntibiraboneka, kandi porogaramu izagusaba guhitamo garage).
  3. Ubwoko bwa serivisi, hitamo imwe muri serivisi z'iyo garage.
  4. Itariki na Isaha, igihe ushaka kuza.
  5. Ahantu, andika aho serivisi igomba gukorerwa, cyangwa ukande Koresha aho ndi ubu.
  6. Imodoka, hitamo imodoka yawe.
  7. Kanda Ohereza.

Ibikurikiraho

  • Gahunda itangira nka Yasabwe. Garage irayemeza kandi igafungura ikarita y'umurimo imodoka yawe igeze.
  • Niba isaha wahisemo yuzuye cyangwa garage ifunze icyo gihe, porogaramu irakubwira kandi, aho ibishobora, ikagusaba amasaha aboneka akurikira. Hitamo indi saha.
  • Ushobora guhagarika gahunda ukoresheje Hagarika icyifuzo kugeza imodoka yiteguye (C5).

Imbogamizi

  • Ukeneye nibura imodoka imwe muri Imodoka zanjye.
  • Garage igomba kuba ifite nibura serivisi imwe yashyizeho. Muri sisitemu y'igerageza garage zombi zerekana "Nta serivisi", bityo gufata gahunda muri zo biranga kugeza garage yongeyeho serivisi.
  • Akazu ka Ibisobanuro by'ikibazo kari ku ifishi ya Saba isanwa ntikoherezwa kuri garage kuri ubu. Bwira garage ikibazo ugezeyo, cyangwa mu butumwa aho garage ibyemera.

C5. Gukurikirana amasanwa yawe

Igishushanyo 8: Gusana: tab ya Gahunda

Igishushanyo 8: Gusana → Gahunda, yerekana Gahunda z'ubu (nta na imwe irahari).

Igishushanyo 9: Gusana: tab ya Gusana

Igishushanyo 9: Gusana → Gusana. Hindura hagati ya Amateka n'Ibya none hejuru.

Intego: gukurikirana buri gahunda na buri sanwa kuva ku cyifuzo kugeza ufashe imodoka.

  1. Kanda Gusana (cyangwa Amakuru mashya kuri Ahabanza).
  2. Hitamo tab:
  • Gahunda, gahunda zawe. Ibya none izishyira mu matsinda Iri muri garage ubu na Iziteganyijwe; Amateka yerekana Izashize.
  • Gusana, amasanwa arimo gukorwa (Ibya none) n'ayarangiye (Amateka).
  • Ibyihutirwa, ibyifuzo byawe byo gufatirwa imodoka na garage (reba C7).
  1. Buri gahunda yerekana serivisi, imodoka, itariki, isaha, garage n'imimerere. Kanda Reba ibisobanuro kugira ngo ubone ibindi, cyangwa Hagarika icyifuzo mu gihe bigishoboka.

Imimerere uzabona

Imimerere Icyo bisobanura
Yasabwe Yoherejwe; hategerejwe garage
Imodoka yakiriwe Garage ifite imodoka yawe
Irimo gusuzumwa Garage irimo kureba ikibazo
Hategerejwe ko ubyemeza Garage ikeneye igisubizo cyawe (akenshi kuri devi)
Irimo gusanwa Akazi karimo gukorwa
Igenzura ry'ubuziranenge Garage irimo kugenzura akazi
Yiteguye gufatwa Fata imodoka yawe
Byarangiye / Byahagaritswe Byarangiye, cyangwa byahagaritswe

Ibisobanuro by'isanwa

  • Iterambere, intambwe zo mu gihe nyacyo ziva ku ikarita y'umurimo ya garage, hamwe n'umwanya wo gukoreramo, umukanishi, itariki yitezwe n'amafoto ava muri garage. Iyo akazi gahagaritswe by'agateganyo, impamvu iragaragara (urugero hategerejwe ibyuma). Kivugururwa cyonyine mu gihe ekrani ifunguye.
  • Andikira garage, igaragara gusa aho garage yemera ubutumwa.
  • Fagitire n'inyandiko ya serivisi, garage imaze kugushyiriraho fagitire, link ijya kuri fagitire no ku nyandiko iri mu mateka ya serivisi yawe.
  • Hagarika isanwa, tanga impamvu ukande Emeza guhagarika. Gahunda ntishobora guhagarikwa iyo imodoka Yiteguye, Byarangiye cyangwa isanzwe Yahagaritswe.

C6. Fagitire no kwishyura

Igishushanyo 13: Fagitire zanjye

Igishushanyo 13: Fagitire zanjye: fagitire y'ubufasha mu nzira na fagitire ya garage, zombi zitarishyurwa, zifite buto zo kwishyura.

Intego: kubona ibyo ubereyemo umwenda, kubyishyura, cyangwa kwanga devi ya garage.

  1. Kanda Umwirondoro → Fagitire zanjye (cyangwa ukande link ya fagitire kuri isanwa, cyangwa imenyesha "Devi yo gusuzuma").
  2. Buri fagitire yerekana imimerere yayo (NTIRISHYURWA, YISHYUWE, …), itariki, icyo igenewe, garage cyangwa umufasha, Igiteranyo na Ibiri kuri fagitire (umubare × igiciro cya kimwe). Fagitire zishyuwe zerekana kandi itariki yishyuriweho, uburyo bwo kwishyura n'inyemezabwishyu.
  3. Kuri fagitire itarishyurwa:
  • Ishyura na MoMo, andika nimero yawe ya MTN cyangwa Airtel ukande Komeza. Emeza ubutumwa bwo kwishyura buza kuri telefoni yawe.
  • Ishyura n'ikarita, andika imeyili izoherezwaho inyemezabwishyu ukande Komeza. Paji yo kwishyura ifungukira muri browser yawe; rangiririza yo, ugaruke ukande Reba aho ubwishyu bugeze.
  • Anga devi, ku devi za garage gusa (ntibireba ubufasha mu nzira). Emeza ukoresheje Anga; garage ibona ko wayanze.
  1. Mu gihe ubwishyu burimo gukorwa fagitire yerekana Reba aho ubwishyu bugeze. Pickovo yonyine, imaze kumva uwakira ubwishyu, ni yo ishyira ko fagitire yishyuwe. Uzabona "Ubwishyu bwakiriwe. Murakoze!" cyangwa, iyo bunaniwe, ubutumwa buvuga ko ushobora kongera kugerageza.

Imbogamizi n'ibitarakemuka bizwi

  • Kwishyura kuri interineti (MoMo n'ikarita) bikora gusa iyo uwakira ubwishyu wa Pickovo yashyizweho. Iyo atashyizweho, ubona "Mobile money ntiboneka kuri ubu" cyangwa "Kwishyura n'ikarita ntibiboneka kuri ubu". Ushobora kwishyurira kuri kasi ya garage; garage yandika ubwishyu.
  • Imitwe ya fagitire kuri ubu yerekana inomero ngufi yo mu bwihisho (urugero "Fagitire #cmwa7h5m") aho kwerekana nimero ya fagitire ya garage. Kugira ngo uhuze fagitire na fagitire y'urupapuro ya garage, koresha itariki, ibisobanuro n'amafaranga, cyangwa nimero ya fagitire igaragara muri Reba amateka ya serivisi.

C7. Ubufasha mu nzira

Igishushanyo 10: Ubufasha mu nzira

Igishushanyo 10: Ubufasha mu nzira: Saba ubufasha nonaha, gufatirwa imodoka na garage, n'ibyifuzo byashize bifite igiciro, umufasha na Hamagara.

Intego: kubona umufasha uza aho uri igihe imodoka yawe yapfiriye mu nzira.

Saba ubufasha

  1. Kanda buto itukura ifite ikirango cya Pickovo iri hagati y'umurongo wo hasi (cyangwa Byihutirwa → Ubufasha mu nzira kuri Ahabanza), hanyuma Saba ubufasha nonaha.
  2. Guhitamo ikibazo, hitamo icyo ukeneye: Imodoka yapfuye, Gukurura imodoka, Kwatsa batiri, Ipine ryatobotse, Kuzana lisansi, Imfunguzo zaheze imbere, Umukanishi uza aho uri, Gusuzuma byihutirwa cyangwa Gukura imodoka aho yaheze. Buri kimwe cyerekana icyo umufasha azana n'igiciro "Guhera kuri", cyangwa kikavuga ko nta mufasha ufite ubwo bumenyi uboneka hafi. Hari kandi Nagize impanuka (reba hano hasi).
  3. Imodoka yawe, hitamo imodoka yawe, cyangwa Indi modoka.
  4. Uri he?, emerera aho uri (location) kugira ngo ubufasha buze aho uri. Ushobora kongeraho ubutumwa bugenewe umufasha wawe.
  5. Ku gukurura imodoka, Tuyijyane he?, hitamo garage ikorana na Pickovo, iri hafi kurusha izindi, cyangwa usige imodoka aho iri.
  6. Suzuma usabe, genzura amakuru n'igiciro giteganyijwe. Igiciro nyacyo gishyirwaho burundu umufasha amaze kwemera. Kanda Saba ubufasha.

Kurikirana ubufasha

  • Icyifuzo cyawe cy'ubu kigaragara hejuru y'Ubufasha mu nzira. Kanda Kurikirana ako kanya kugira ngo ubone umufasha wawe ku ikarita, igihe yitezwe kugera, na buto Hamagara cyangwa Andika ubutumwa. Aho uri hasangirwa n'umufasha gusa kugeza akazi karangiye.
  • Ushobora Guhagarika mu gihe icyifuzo kigitegereje cyangwa umufasha akiri mu nzira.
  • Ibyifuzo byashize byerekana buri kazi n'igiciro kako, umufasha na buto Hamagara. Kanda Ibisobanuro n'inyandiko (cyangwa Ishyura utange igitekerezo iyo hari icyo wishyura).

Ishyura utange igitekerezo

Akazi karangiye, kafungure urebe Ubwishyu: igiciro mwumvikanyeho n'amafaranga yo kwishyura. Niba bitandukanye, vugisha ubufasha bwa Pickovo mbere yo kwishyura. Kanda Ishyura kugira ngo ufungure fagitire muri Fagitire zanjye (C6). Munsi ya Tanga amanota ku bufasha, hitamo inyenyeri, wongereho igitekerezo niba ubishaka, hanyuma ukande Ohereza igitekerezo.

Impanuka

Hitamo Nagize impanuka ku ntambwe ya mbere. Gukurura imodoka byihutirwa byoherezwa mbere y'ibindi byifuzo. Niba hari uwakomeretse, banza uhamagare 912 (imbangukiragutabara) cyangwa 112 (polisi). Ubufasha bumaze kuba mu nzira, kanda WhatsApp iruhande rwa buri wese mu bo guhamagara mu byihutirwa: WhatsApp ifunguka ifite ubutumwa bwateguwe, ukande Ohereza. Ushobora gushyira akamenyetso kuri Iki ni igerageza kugira ngo ubigerageze nta mpanuka nyayo.

Gufatirwa imodoka na garage

Ukeneye ko imodoka isanirwa muri garage? isaba garage iri hafi yawe kuza gufata imodoka yawe. Sobanura ikibazo, tanga aho uri, wongereho amafoto niba ubishaka, hanyuma umenyeshe garage ziri hafi cyangwa uhitemo imwe. Garage zitanga serivisi yo gufata imodoka gusa ni zo zishobora kubyemera. Kurikirana ibyifuzo byawe byo gufatirwa imodoka munsi ya Gusana → Ibyihutirwa.

Raporo z'impanuka

Byihutirwa → Raporo y'impanuka kuri Ahabanza igufasha kwandika impanuka: hitamo Imodoka, wongereho Aho byabereye, Icyabaye, Abatangabuhamya cyangwa undi mushoferi, n'amafoto (Kamera cyangwa Amafoto abitse), hanyuma ukande Bika raporo. Ushobora Kuyisangiza garage yemera raporo z'impanuka, no Guhagarika gusangiza nyuma.

C8. Garanti

Intego: kubona garanti (warranty) ku masanwa yawe.

Kanda Umwirondoro → Garanti zanjye. Buri garanti yerekana uwayitanze, imodoka, itariki itangiriraho n'iyo irangiriraho, n'uko iri: Irakora, Yakoreshejwe cyangwa Yarangiye. Izikora zibanza, iri hafi kurangira ikaba iya mbere. Iyo garage itanze garanti ku isanwa, igaragara hano mu buryo bwikora.

C9. Abo guhamagara mu byihutirwa

Intego: guhitamo abamenyeshwa iyo umenyesheje impanuka.

  1. Kanda Umwirondoro → Ibindi → Abo guhamagara mu byihutirwa.
  2. Kanda Ongeraho uwo guhamagara wandike Izina, Telefoni n'Isano niba ubishaka (urugero Mama).
  3. Kugira ngo uhindure cyangwa ukure umuntu, fungura uwo muntu umuhindure cyangwa ukande Kuraho.

Hari umubare ntarengwa w'abo guhamagara; porogaramu ikubwira iyo uwugezeho.

C10. Imenyesha

Igishushanyo 14: Imenyesha

Igishushanyo 14: Imenyesha: devi zo gusuzuma, buri imwe ifite buto Reba, na Byose byasomwe.

Intego: gukurikirana gahunda zawe, devi, ubwishyu n'ibyifuzo by'ubufasha.

  1. Kanda inzogera (hejuru iburyo) cyangwa Umwirondoro → Imenyesha.
  2. Kanda Reba ku imenyesha kugira ngo ufungure ekrani ibikwiye: devi cyangwa ubwishyu bifungura Fagitire zanjye; amakuru y'isanwa cyangwa "yiteguye" bifungura isanwa; gufatirwa imodoka bifungura Gusana → Ibyihutirwa; garanti ifungura Garanti zanjye; urupapuro ruri hafi kurangira rufungura Ubwishingizi n'impapuro by'imodoka; icyifuzo "Garage yari imeze ite?" gifungura garage kugira ngo utange igitekerezo.
  3. Kanda Byose byasomwe kugira ngo ukureho umubare w'ayo utarasoma.

C11. Ibitekerezo

Garage. Fungura garage → tab ya Ibitekerezo → Andika igitekerezo. Hitamo Amanota (kanda inyenyeri), wongereho Igitekerezo niba ubishaka, hanyuma ukande Ohereza igitekerezo. Ushobora gutanga igitekerezo kuri garage gusa imaze kurangiza akazi ku modoka yawe binyuze kuri Pickovo, kandi buri kazi karangiye gashobora guhabwa igitekerezo rimwe. Niba nta kazi karangiye ufite yo, porogaramu irabisobanura ikaguha Fata gahunda muri iyi garage. Garage zimwe ntizemera ibitekerezo muri porogaramu; icyo gihe buto ntigaragara. Ushobora gukanda Byamfashije ku bitekerezo by'abandi, kandi ushobora kubona Igisubizo cya garage.

Abafasha bo mu nzira. Reba "Ishyura utange igitekerezo" muri C7.

C12. Gusohoka

Kanda Umwirondoro → Sohoka. Porogaramu irangiza igihe cyawe kuri seriveri ya Pickovo kandi igasiba amakuru yawe kuri telefoni. Niba Pickovo idashobora kugerwaho icyo gihe, urasohoka kuri telefoni uko byagenda kose, kandi ekrani yo kwinjira irabikubwira. Icyo gihe hindura ijambobanga ryawe niba telefoni yabuze cyangwa yakoreshejwe n'undi.


D. Icyo ushobora n'icyo udashobora gukora

Igice Kureba Gushyiraho Guhindura Gusiba / guhagarika Kwemeza / kwanga Ibisobanuro
Umwirondoro wawe Yego - Yego izina, imeyili, telefoni, ifoto - - Kugira ngo usibe konti yawe, koresha ifishi iri kuri https://fleet.heptadev.com/rw/legal/delete-account (Pickovo ibyemeza kuri imeyili, ubusanzwe mu minsi 30)
Imodoka zawe Yego Yego Yego Yego -
Ubwishingizi n'impapuro Yego Yego - Yego -
Garage Yego - - - - Bika izo ukunda, gereranya zitarenze 3
Gahunda Yego izawe Yego - Yego guhagarika kugeza imodoka Yiteguye - Gufata gahunda n'umutekinisiye ku giti cye ntibiboneka
Iterambere ry'isanwa Yego iryawe - - Yego guhagarika utanze impamvu - Ubutumwa gusa aho garage ibyemera
Fagitire Yego izawe - - - Yego kwishyura / kwanga devi ya garage Kwishyura kuri interineti biterwa n'uwakira ubwishyu
Ubufasha mu nzira Yego ubwawe Yego - Yego guhagarika mu gihe bugitegereje cyangwa buri mu nzira - Kwishyura no gutanga igitekerezo nyuma
Raporo z'impanuka Yego izawe Yego - - - Kuzisangiza garage izemera
Garanti Yego izawe - - - - Kureba gusa muri porogaramu
Ibitekerezo Yego Yego rimwe kuri buri kazi karangiye - - -
Inyandiko z'abandi ba nyir'imodoka - - - - - Ntushobora kuzigeraho (byageragejwe: byanzwe)

Aho abakora ku rubuga rwa web (https://fleet.heptadev.com), uburenganzira bwapimwe ku konti ya nyir'imodoka:

Igice cya web Uburenganzira
Paji rusange (Ibyerekeye, Ibiciro, Ibibazo bikunze kubazwa, Twandikire, Amabwiriza, Ibanga, Politiki yo gusubizwa amafaranga, Gusiba konti, Gufata gahunda, Vehicle hub, Porogaramu y'abashoferi, Kwiyandikisha, Wibagiwe ijambobanga) Yego
/notifications Yego
/settings na /settings/notifications Yego
/settings/activity, /settings/ai, /settings/referral -
Aho garage, ibigo bifite ibinyabiziga, abashoferi, abakanishi, ibyuma by'ibinyabiziga, urwego rugenzura, urwego rw'ubwikorezi, abatanga ubufasha mu nzira, kwishyuza, inyandiko, igenzura rya moderasiyo na superadmin bakorera , (wimurirwa ahandi)

Amakuru y'ubucuruzi ari kuri web (imirimo, devi, ibyuma, imodoka z'ibigo) yangirwa konti za ba nyir'imodoka.


E. Imikorere isanzwe

E1. Fata gahunda ya serivisi, kurikirana isanwa wishyure

Ishingiye ku rugendo rwa nyir'imodoka rwageragejwe (imikorere W3).

  1. Wowe winjira muri porogaramu (C1) ukareba neza ko imodoka yawe iri muri Imodoka zanjye (C2).
  2. Wowe ufungura Garage, ugashaka garage ukayifungura (C3).
  3. Wowe ukanda Fata gahunda, ugahitamo isaha iboneka, serivisi n'imodoka yawe, ugakanda Fata gahunda (C4). Gahunda igaragara nka Yasabwe munsi ya Gusana → Gahunda.
  4. Uwakira abakiriya wa garage yemeza gahunda akafungura ikarita y'umurimo. Iyo uzanye imodoka, barayakira. Gahunda yawe ubu yerekana Imodoka yakiriwe.
  5. Abakanishi ba garage basana imodoka maze umukanishi mukuru cyangwa umuyobozi akarangiza umurimo. Ukurikirana intambwe ku Iterambere ry'isanwa (urugero Irimo gusanwa, hanyuma Yiteguye gufatwa).
  6. Garage ikoherereza fagitire. Imenyesha riraza; kanda Reba kugira ngo ufungure Fagitire zanjye.
  7. Wowe wishyura ukoresheje Ishyura na MoMo cyangwa Ishyura n'ikarita (C6), cyangwa ukishyurira kuri kasi, aho umucungamari abyandika.
  8. Garage ifunga umurimo. Gahunda yawe yerekana Byarangiye, kandi urugendo rugaragara muri Reba amateka ya serivisi rufite nimero ya fagitire yarwo.
  9. Wowe ufungura garage → Ibitekerezo → Andika igitekerezo ugatanga amanota ku rugendo (C11). Ushobora gutanga igitekerezo rimwe kuri buri kazi karangiye.

E2. Saba ubufasha mu nzira, wishyure utange igitekerezo

Ishingiye ku rugendo rw'ubufasha mu nzira rwageragejwe (imikorere W6).

  1. Pickovo ishyiraho serivisi buri utanga ubufasha mu nzira atanga, kandi utanga ubufasha akajya ku murongo (online) muri porogaramu ye.
  2. Wowe ukanda buto itukura Saba ubufasha nonaha, ugahitamo ikibazo (urugero Kwatsa batiri), imodoka yawe n'aho uri, ugakanda Saba ubufasha (C7).
  3. Utanga ubufasha uri hafi ahabwa icyifuzo akacyemera. Igiciro gishyirwaho burundu icyo gihe.
  4. Utanga ubufasha ashyira akazi kuri mu nzira, yahageze, hanyuma karangiye. Umukurikirana ukoresheje Kurikirana ako kanya kandi ushobora Kumuhamagara cyangwa Kumwandikira.
  5. Akazi karangiye, wowe ukafungura munsi ya Ibyifuzo byashize → Ishyura utange igitekerezo. Genzura igiciro, kanda Ishyura kugira ngo wishyure fagitire (C6), hanyuma utange amanota ku bufasha.

E3. Subiza devi ya garage

  1. Garage itegura devi y'isanwa ryawe. Uhabwa imenyesha "Devi yo gusuzuma", kandi isanwa rishobora kwerekana Hategerejwe ko ubyemeza.
  2. Wowe ukanda Reba ku imenyesha kugira ngo ufungure Fagitire zanjye usome ibiyiriho n'igiteranyo.
  3. Wowe urayishyura (Ishyura na MoMo / Ishyura n'ikarita) cyangwa ugakanda Anga devi → Anga. Garage ibona umwanzuro wawe igakomereza aho.

E4. Impapuro zawe zihore ari iz'ubu

  1. Wowe ufungura Imodoka zanjye → Ubwishingizi n'impapuro ku modoka yawe.
  2. Wowe wongeraho ubwishingizi n'igenzura byawe hamwe n'amatariki birangiriraho.
  3. Pickovo ikohereza ibyibutsa iminsi 30, 7 n'umunsi 1 mbere y'uko buri rupapuro rurangira no ku munsi urangiriraho. Gukanda icyibutsa bifungura impapuro z'imodoka kugira ngo uzivugurure.

F. Gukemura ibibazo

Ikibazo Impamvu ishoboka n'igisubizo
"Imeyili/telefoni cyangwa ijambobanga si byo" Genzura amakuru. Niba ukoresha nimero ya telefoni, igomba kubanza kwemezwa (uyemeza umaze kwiyandikisha). Bitabaye ibyo injira ukoresheje imeyili.
"Hagerageje kwinjira inshuro nyinshi cyane. Ongera ugerageze mu minota mike." Kwinjira birahagarikwa nyuma yo kugerageza inshuro 10 mu minota 15. Tegereza, wongere ugerageze, cyangwa ukoreshe Wibagiwe ijambobanga?.
Kode yo kwemeza cyangwa yo gusubizaho ntikora Kode zigira imibare 6 kandi zirangira nyuma y'iminota 10. Kanda Ongera wohereze kode (nyuma y'ibara ry'igihe) ukoreshe kode iheruka.
"Garage ntiyakira gahunda kuri iyo saha. Hitamo indi saha." cyangwa ubutumwa buvuga ko isaha yuzuye Iyo saha irafunze cyangwa yuzuye. Hitamo imwe mu masaha aboneka asabwa, cyangwa indi tariki.
Gufata gahunda biranga ako kanya nyuma ya Ohereza hamwe n'ubutumwa buvuga ko garage nta serivisi ifite Garage ntirashyiraho serivisi zayo. Hitamo indi garage, cyangwa uyihamagare.
"Gufata gahunda n'umutekinisiye ku giti cye ntibiraboneka. Hitamo garage." Kuri Saba isanwa, hindura ujye ku kayunguruzo k'inyubako (garage) uhitemo garage.
"Gahunda ntigishobora guhagarikwa" Imodoka isanzwe Yiteguye gufatwa, cyangwa gahunda ni Byarangiye cyangwa Byahagaritswe. Vugisha garage.
"Mobile money ntiboneka kuri ubu" / "Kwishyura n'ikarita ntibiboneka kuri ubu" Kwishyura kuri interineti ntibirashyirwaho kuri ubu. Ishyurira kuri kasi ya garage, cyangwa ugerageze nyuma.
"Turacyategereje kwemezwa n'uwakira ubwishyu." Emeza ubutumwa buri kuri telefoni yawe (MoMo) cyangwa urangize paji y'ikarita, hanyuma wongere ukande Reba aho ubwishyu bugeze.
Nta buto Andika igitekerezo, cyangwa ubutumwa "Ibitekerezo biva ku kazi nyako" Garage ntiyemera ibitekerezo muri porogaramu, cyangwa ntirarangiza akazi ku modoka yawe.
Nta buto Andikira garage Garage ntirafungura ubutumwa. Koresha Hamagara aho.
"Nta mufasha ufite ubu bumenyi uboneka hafi kuri ubu" Nta utanga ubufasha mu nzira utanga iyo serivisi uri ku murongo hafi yawe. Gerageza indi serivisi (urugero Gukurura imodoka), cyangwa wongere ugerageze mu kanya.
Ikarita cyangwa "Garage ziri hafi yawe" ntibikugeraho Fungurira Pickovo aho uri mu igenamiterere rya telefoni yawe ("Mu gihe ukoresha porogaramu").
Fagitire ifite umutwe w'inomero nka "#cmwa7h5m" Ikitarakemuka kizwi. Huza fagitire ukoresheje itariki, ibisobanuro n'amafaranga.
Umutwe w'akadirishya ugaragara mu gifaransa nyuma yo gufata gahunda Ubutumwa bumwe bwo kwemeza ntiburasemurwa. Gahunda yoherejwe uko byagenda kose; reba Gusana → Gahunda.
Wimurwa kuri paji yo aho abakora ku rubuga rwa web bakorera Izo paji zigenewe ibigo. Koresha porogaramu.

G. Umutekano n'imyitwarire myiza

  • Koresha ijambobanga rikomeye kandi ry'ibanga (nibura inyuguti 8 zirimo inyuguti nkuru n'into, umubare n'ikimenyetso). Ntukarikoreshe ahandi kandi ntukarisangize n'umuntu, Pickovo na garage ntibazigera barigusaba.
  • Emeza nimero ya telefoni yawe kugira ngo ubashe kwinjira no gusubizaho ijambobanga ukoresheje SMS.
  • Sohoka kuri telefoni zisangiwe ukoresheje Umwirondoro → Sohoka. Niba ubonye ubutumwa buvuga ko Pickovo itashoboye kugerwaho ngo irangize igihe cyawe, hindura ijambobanga ryawe.
  • Telefoni yabuze? Subizaho ijambobanga ryawe ukoresheje ikindi gikoresho na Wibagiwe ijambobanga?. Gusubizaho bigusohora ahantu hose.
  • Ishyura gusa fagitire uzi. Genzura garage cyangwa umufasha, ibiri kuri fagitire n'igiteranyo. Ku bufasha mu nzira, genzura ko amafaranga ahuye n'igiciro mwumvikanyeho igihe umufasha yemeraga; niba bitari byo, vugisha ubufasha bwa Pickovo mbere yo kwishyura.
  • Emeza ubutumwa bwa MoMo gusa iyo ari wowe watangije ubwishyu muri porogaramu.
  • Gusangiza aho uri n'umufasha wo mu nzira bihagarara akazi karangiye. Emerera aho uri gusa igihe ukeneye ubufasha cyangwa garage ziri hafi.
  • Abo guhamagara mu byihutirwa bahore ari ab'ubu, kandi ukoreshe Iki ni igerageza niba ushaka kugerageza imikorere y'impanuka.
  • Amafoto na raporo usangiza garage (raporo z'impanuka) bishobora gukurwaho ukoresheje Guhagarika gusangiza.